6Troubleshooting

Fonts printing incorrectly from Windows

If fonts are printing incorrectly from Windows, make sure you installed the correct printer with either the Adobe PS3 driver for Windows 3.1, or with the Windows 95 PostScript driver.

If you have the standard version of the printer, you should have installed Tektronix Phaser 350.

If you have the printer’s Extended Features option, you should have installed Tektronix Phaser 350 600x300 for Windows to recognize and use all of the printer’s fonts.

If you select Tektronix Phaser 350 600x300 and you have only the standard version of the printer with 17 fonts, any of the additional fonts selected within an application are printed in the Courier typeface.

If you are not sure which version of the printer you have, print a copy of the printer’s startup page. The standard configuration has 17 fonts and

8 Mbytes of memory; the Extended Features option has 69 fonts and

24 Mbytes of memory. Refer to “Printing Help Pages from the front panel” on page 2-29 for instructions on printing a startup page.

Refer to Chapter 2 for instructions on installing the printer and drivers.

6-38Phaser 350 Color Printer

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Tektronix Phaser 350 manual Fonts printing incorrectly from Windows