Phaser® 350 Warranty
Tektronix warrants that the Phaser 350 will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment and that the Maintenance Cartridge in the Phaser 350 will be free from defects in materials and workmanship for a period of ninety (90) days from the date of shipment or six months where longer periods are required by law. If the Phaser 350 or its Maintenance Cartridge proves defective during their respective warranty periods, Tektronix, at its option, will either repair the defective product without charge for parts and labor, or provide a replacement in exchange for the defective product.
This warranty applies only to products returned to the designated Tektronix depot or the Tektronix authorized representative from which the product was originally purchased. For products returned to other locations, Customer will be assessed the applicable service charge. The above limitation shall not apply within the European Economic Area, where products may be returned for warranty service to the nearest designated service depot regardless of the place of purchase.
In order to obtain service under this warranty, Customer must provide the applicable office of Tektronix or its authorized representative with notice of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service. Customer shall be responsible for packaging and shipping the defective product to the service center designated by Tektronix or its representative, with shipping charges prepaid. Tektronix or its representative shall pay for the return of the product to Customer. Customer shall be responsible for paying any associated taxes or duties.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:
a.to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair or service the product;
b.to repair damage resulting from improper use or connection to incompatible equipment;
c.to repair any damage or malfunction caused by the use of
d.to repair a product that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product;
e.to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at the frequency and as prescribed in the user manual; or
f.to repair this product after the limit of its duty cycle of 20,000 pages per month has been reached; all service thereafter shall be billed on a time and material basis.
THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TEKTRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
