Tektronix Phaser 350 manual Not have extra characters after the End-of-File character

Troubleshooting 6

Printing and installation problems (cont'd.)

SymptomSolution

The printer receives a file on the serial or parallel port. The front panel displays Waiting For Data indefinitely. Another file sent to a different port causes your computer or network interface to lock up.

Do not set the wait timeout to 0. Also, print files should not have extra characters after the End-of-Job character (Ctrl-D). Refer to the on-line manual on the printer’s CD-ROM for information on setting timeouts and the Ctrl-D character.

The printer receives a file	To recover, press the Wakeup or Cancel button or
on the serial or parallel	turn the printer’s power off, wait at least 15 seconds, and
port and the job prints	turn the power on again. (If you reset the printer, you
successfully. After	must send the print job again.) To prevent this condition,
printing, the printer	do not set the wait timeout to 0. Also, print files should
displays Waiting For	not have extra characters after the End-of-File character
Data, goes into Standby	(Ctrl-D). Refer to the on-line manual on the printer’s
mode, but doesn’t come	CD-ROM for information on setting timeouts and the
out of Standby mode for	Ctrl-D character.
the next print job.
The startup page prints	If the printer detects a non-fatal error at power-up, the
although you disabled it.	startup page prints, even if you have disabled it. A red
	box on the startup page identifies the type of error. The
	printer’s power-up self-test can detect problems that do
	not necessarily make the printer completely inoperable.
	Examples of these non-fatal errors include faulty printer
	ports and some memory failures. The printer may
	require service.

You requested printing at 600 x 300 dpi but the page was output at

300 dpi print quality.

The standard configuration of the Phaser 350 supports 300 dpi resolution printing. 600 x 300 dpi printing for paper is optionally available. Refer to “Print quality modes” on page 3-27. Refer to “Printer Help Pages” on page 7-6 to find out about printing the configuration page.

User Manual 6-11