If a problem occurs ...

If a problem occurs ...

Problem

Possible cause

Possible solution

Transmitter cannot be

Lock mode is activated

Deactivate the lock mode

operated, “Locked

 

(see page 14 and page 18).

appears on the display

 

 

panel

 

 

No operation indication

No mains connection

Check the connections of the

 

 

mains cable (see page 12).

No RF signal at the

Transmitter and receiver are

Synchronize the transmitter

receiver

not on the same channel

with the receiver (see

 

 

page 15).

 

If “RF Mute” additionally

Activate the RF signal

 

appears on the transmitter

(see page 14).

 

display:

 

 

RF signal is deactivated

 

Very weak RF signal at

Transmission range is

Check the squelch threshold

the receiver

exceeded

setting on the receiver.

 

 

Reduce the distance between

 

 

receiver and transmitter.

 

 

Increase the transmission

 

 

power (see page 19).

 

Receiver’s squelch threshold is

Reduce the squelch threshold

 

adjusted too high

(see the instruction manual of

 

 

the receiver).

 

 

Reposition the antennas.

RF signal available,

No input signal at the

Check the audio level on

no audio signal at the

transmitter

the transmitter display

receiver

 

(see page 7).

 

Very low input signal

Check the audio level on the

 

 

transmitter display (see

 

 

page 7), increase the level of

 

 

the input signal or adjust the

 

 

input sensitivity (see page 19).

Audio signal has a high

Transmitter sensitivity is

Adjust the transmitter sensi-

level of background

adjusted too low

tivity correctly (see page 19).

noise

 

 

Audio signal is distorted

If “AF PEAK” additionally

Adjust the transmitter

 

appears on the transmitter

sensitivity correctly.

 

display:

 

 

transmitter sensitivity is

 

 

adjusted too high

 

 

Receiver’s audio output level

Reduce the audio output level

 

is adjusted too high

(see the instruction manual of

 

 

the receiver).

 

 

 

If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance.

To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service & Support”.

24