
If a problem occurs ...
If a problem occurs ...
Problem | Possible cause | Possible solution |
Transmitter cannot be | Lock mode is activated | Deactivate the lock mode |
operated, “Locked” |
| |
appears on the display |
|
|
panel |
|
|
No operation indication | No mains connection | Check the connections of the |
|
| mains cable (see page 12). |
No RF signal at the | Transmitter and receiver are | Synchronize the transmitter |
receiver | not on the same channel | with the receiver (see |
|
| |
| If “RF Mute” additionally | Activate the RF signal |
| appears on the transmitter | (see page 14). |
| display: |
|
| RF signal is deactivated |
|
Very weak RF signal at | Transmission range is | Check the squelch threshold |
the receiver | exceeded | setting on the receiver. |
|
| Reduce the distance between |
|
| receiver and transmitter. |
|
| Increase the transmission |
|
| power (see page 19). |
| Receiver’s squelch threshold is | Reduce the squelch threshold |
| adjusted too high | (see the instruction manual of |
|
| the receiver). |
|
| Reposition the antennas. |
RF signal available, | No input signal at the | Check the audio level on |
no audio signal at the | transmitter | the transmitter display |
receiver |
| (see page 7). |
| Very low input signal | Check the audio level on the |
|
| transmitter display (see |
|
| page 7), increase the level of |
|
| the input signal or adjust the |
|
| input sensitivity (see page 19). |
Audio signal has a high | Transmitter sensitivity is | Adjust the transmitter sensi- |
level of background | adjusted too low | tivity correctly (see page 19). |
noise |
|
|
Audio signal is distorted | If “AF PEAK” additionally | Adjust the transmitter |
| appears on the transmitter | sensitivity correctly. |
| display: |
|
| transmitter sensitivity is |
|
| adjusted too high |
|
| Receiver’s audio output level | Reduce the audio output level |
| is adjusted too high | (see the instruction manual of |
|
| the receiver). |
|
|
|
If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service & Support”.
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