8

Chapter 8

TROUBLESHOOTING AND
MAINTENANCE

 

 

Problems related to general use of the machine, the copy function, and software setup are explained here. Be sure to check the problem carefully before calling for service, as many problems can be solved by the user.

If you are unable to solve the problem, turn off the main switch, unplug the power cord from the outlet, and contact your dealer.

Note

For problems related to the printer and scanner functions, see the

online manual.

 

DISPLAY MESSAGES

When the following indicators light up or blink on the operation panel or the following alphanumeric codes appear in the display, solve the problem immediately referring to both the table below and the indicated page.

Note

Be sure to use only genuine SHARP parts and supplies.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Indication

Cause and remedy

Page

 

 

Lamp indicator

Display

 

 

 

 

 

 

 

 

 

 

BYPASS : ADD

 

 

 

 

 

Tray

 

 

PAPER

The indicated paper tray is not

 

 

 

 

 

 

 

 

 

 

 

 

 

TRAY<*> : ADD

attached, is attached incorrectly, or has

 

 

 

 

location

Blinks

19

 

 

 

PAPER

run out of paper. (The tray is indicated

 

 

 

indicator

 

 

 

 

 

 

 

 

 

in <*>.)

 

 

 

 

 

 

 

CLOSE PAPER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TRAY<*>

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CLEAR PAPER

A paper misfeed has occurred.

 

 

 

 

 

 

 

JAM.

Remove the misfeed as explained in

78

 

 

 

 

 

 

SPF/RSPF JAM.

"MISFEED REMOVAL".

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FRONT OR SIDE

 

 

 

 

 

 

 

 

COVER OPEN.

The cover is open. Close the cover.

-

 

 

 

 

 

 

CLOSE COVERS.

 

 

 

 

 

 

 

 

CLOSE THE SPF/

The document feeder cover is open.

-

 

 

 

 

 

 

 

 

8

 

 

 

RSPF COVER.

Close the document feeder cover.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

REPLACE THE TD

The TD (Toner/Developer) cartridge is

 

 

 

Error

Blinks

CARTRIDGE.

empty. Replace the TD cartridge with a

82

 

 

indicator

 

new cartridge.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When [L1-00] appears, the scan head

 

 

 

 

 

 

 

 

locking switch is locked. Turn off the

13

 

 

 

 

 

 

 

power, release the scan head locking

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SYSTEM ERROR

switch, and turn the power back on.

 

 

 

 

 

 

 

The machine will not function. Turn the

 

 

 

 

 

 

 

[XX - XX] REFER

 

 

 

 

 

 

 

power switch off, wait about 10 seconds,

 

 

 

 

 

 

 

TO USER GUIDE

 

 

 

 

 

 

 

and then turn on the switch again. If this

 

 

 

 

 

 

 

 

-

 

 

 

 

 

 

 

does not clear the error, remove the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

power cord from the outlet, and contact

 

 

 

 

 

 

 

 

your SHARP service center.

 

 

 

 

69