TROUBLESHOOTING AND MAINTENANCE

Problem

Cause and solution

Page

 

The original was not placed in the

 

 

correct position.

24, 25

 

Place the original correctly.

 

 

 

 

 

An appropriate ratio was not used for

 

 

the size of the original and the size of

 

 

the paper.

29

Part of the image is cut

Press the [COPY RATIO] key to change

 

off or there is too much

the ratio to a setting that is suitable for

 

blank space.

the original and the copy paper.

 

 

 

 

 

The size of paper loaded in the tray was

 

 

changed without changing the tray's

 

 

paper size setting.

23

 

Be sure to change the tray's paper size

 

 

 

setting whenever you change the size

 

 

of paper loaded in the tray.

 

 

 

 

 

The paper is outside of the specified

 

 

size and weight range.

18

 

Use copy paper within the specified

 

 

 

range.

 

Wrinkles appear in the

 

 

Paper curled or damp.

 

paper or the image

Do not use curled or crimped paper.

 

disappears in places.

Replace with dry copy paper. During

 

 

periods when the machine is not used

-

 

for a long time, remove the paper from

 

 

the tray and store it in a dark place in a

 

 

bag to prevent moisture absorption.

 

 

 

 

 

The document glass or the underside of

 

Copies are smudged or

the RSPF is dirty.

87

Clean regularly.

 

dirty.

 

 

Original smudged or blotchy.

-

 

 

Use a clean original.

 

 

 

 

 

 

The fusing temperature is not

 

Images rub off the copy

appropriate.

 

In the user programs, set "PAPER

65

easily.

TYPE" (program 29) to "2 (HEAVY

 

 

 

 

PAPER)".

 

 

 

 

Printing is not uniform

The fusing temperature is not

 

appropriate.

 

between the edges of

 

In the user programs, set "PAPER

65

the paper and the

TYPE" (program 29) to "1 (PLAIN

 

center.

 

PAPER)".

 

 

 

 

 

 

72