Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Clock and timer do

 

Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

not work

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

 

 

 

A fuse in your home

• Replace the fuse or reset the circuit breaker.

 

 

may be blown or the

 

 

 

circuit breaker tripped.

 

 

 

 

 

 

 

 

Oven controls improperly set.

• See the Using the clock and timer section.

 

 

 

 

 

Oven will not self-clean

 

The oven temperature is

• Allow the range to cool to room temperature and

 

 

too high to set a self-clean

reset the controls.

 

 

operation.

 

 

 

 

 

 

 

 

Oven controls improperly set.

• See the Using the self-cleaning oven section.

 

 

 

 

 

 

 

The probe is plugged into

• Remove the probe from the oven.

 

 

the outlet in the oven.

 

 

 

(on some models)

 

 

 

 

 

 

“Crackling” or

 

This is the sound of the

• This is normal.

“popping” sound

 

metal heating and cooling

 

 

 

during both the cooking and

 

 

 

cleaning functions.

 

 

 

 

 

 

Excessive smoking

 

Excessive soil.

• Touch the CLEAR/OFF pad. Open the windows to

during a clean cycle

 

 

 

rid the room of smoke. Wait until the LOCKED DOOR

 

 

 

 

light goes off. Wipe up the excess soil and reset the

 

 

 

 

clean cycle.

 

 

 

 

 

Oven door will not

 

Oven too hot.

• Allow the oven to cool below locking temperature.

open after a clean cycle

 

 

 

 

 

 

 

 

 

Oven not clean after a

 

Oven controls not properly set.

• See the Using the self-cleaning oven section.

clean cycle

 

 

 

 

 

Oven was heavily soiled.

• Clean up heavy spillovers before starting the clean

 

 

 

 

 

 

cycle. Heavily soiled ovens may need to self-clean

 

 

 

 

again or for a longer period of time.

 

 

 

 

“LOCK DOOR” flashes

 

The self-clean cycle has been

• Close the oven door.

in the display

 

selected but the door is not

 

 

 

closed.

 

 

 

 

 

LOCKED DOOR light

 

The oven door is locked

• Touch the CLEAR/OFF pad. Allow the oven to cool.

is on when you want

 

because the temperature

 

to cook

 

inside the oven has not

 

 

 

dropped below the

 

 

 

locking temperature.

 

 

 

 

“F—and a number

 

You have a function error code. • Touch the CLEAR/OFF pad. Put the oven back into

or letter” flash

 

 

 

operation.

in the display

 

 

 

 

 

If the function code repeats.

• Disconnect all power to the range for at least 30

 

 

seconds and then reconnect power. If the function error code repeats, call for service.

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Sharp JB960 Clock and timer do, Crackling or, Popping sound, Excessive smoking, During a clean cycle, Oven door will not
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JB965, JB960, JB940, JBP85 specifications

The Sharp JBP85, JB940, JB960, and JB965 are advanced kitchen appliances designed to elevate cooking experiences with innovative technologies and user-friendly features. These models, part of Sharp's renowned line of countertop convection ovens, combine modern design with efficient functionality, catering to the needs of both amateur cooks and experienced culinary enthusiasts.

The Sharp JBP85 stands out with its versatile cooking capabilities, offering various cooking methods, including baking, broiling, and toasting. Its spacious interior can accommodate a wide range of dishes, making it ideal for family meals or entertaining guests. The model is equipped with a digital control panel that simplifies operation, allowing users to select from pre-programmed settings tailored to specific dishes.

Moving on to the JB940, this model incorporates advanced sensor technology that ensures precise temperature control throughout the cooking process, resulting in consistently perfect meals. With a sleek design and an easy-to-read display, the JB940 not only enhances kitchen aesthetics but also provides a hassle-free cooking experience.

The JB960 takes innovation a step further by integrating Sharp's proprietary Superheated Steam technology. This feature introduces steam into the cooking chamber, helping to retain moisture and nutrients in food while promoting even cooking. The JB960 also includes a range of pre-programmed settings, which allow users to prepare a variety of dishes with just the touch of a button, making it the perfect appliance for busy households.

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Each model in the Sharp JBP series is designed with safety in mind, incorporating features such as auto shut-off and cool-touch exteriors to prevent burns and ensure user safety. These models are also designed for easy cleaning, with removable trays and non-stick surfaces that simplify maintenance.

In summary, the Sharp JBP85, JB940, JB960, and JB965 are distinguished by their advanced cooking technologies, user-friendly interfaces, and safety features, making them valuable additions to any modern kitchen. These appliances not only streamline cooking processes but also achieve exceptional culinary results, appealing to a broad spectrum of users.
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