Troubleshooting
If you think the TV may be faulty, please check the following points before taking it to be repaired.
If the TV continues not to work after you have checked all the points mentioned below, please contact the shop where you purchased the TV or your nearest Sharp authorized Service Center.
The TV's fluorescent tubes have a limited life span.
-If the screen darkens, persistently flickers or does not light up, the fluorescent tube has reached the end of its operational life span. Please inquire at the shop where you purchased the TV or your nearest Sharp authorized Service Center.
-In the initial period of use, due to the characteristics of fluorescent tubes the screen may flicker. (This is not a malfunction.) Should this happen, check by first turning off the power, then turning it on again.
Problem | What to Check |
There is no picture. | - Is the power cord properly connected? Disconnect the power |
(POWER LED does not light.) | plug from the AC outlet and reconnect it again. (Page E19) |
| - Is power turned on? (Page E28) |
The remote control does not work. | - Have the batteries of the remote control run out? (Page E14) |
| - Are the batteries placed in the right direction in the remote |
| control? (Page E14) |
| - Is the adjustment lock set? (Page E58) |
Control buttons do not work. | - Is the adjustment lock set? (Page E58) |
The adjustment screen does not appear. |
|
Control buttons do not work. | Some kind of load noises from outside might interfere with |
The remote control does not work. | normal operation. |
There is no picture. | - Turn off the power and turn it on after waiting at least 5 seconds, |
| and then check the operation. |
| - If the problem cannot be solved, disconnect and reconnect the |
| power plug from/to the AC outlet and check the operation. |
There is no TV picture. | - Is the TV connected to an antenna? Check the connection. |
| (Pages E16 and E17) |
-Is the TV switched to TV mode? (Page E29)
-Have you set TV channels properly? (Pages E32 and E33) A particular channel will not tune in. - Have you set TV channels properly? (Pages E32 and E33)
There are stripes or dots on | - Is there interference from automobiles, trains, neon signs, |
TV picture. | computers, or other sources? |
The picture wavers. | - Place the antenna as far as possible away from potential |
| sources of interference. |
| - Place the antenna line as far as possible from the computer. |
The TV picture is doubled. | - Is the antenna facing the right direction? |
| There may be reflected electric waves from nearby mountains |
| or buildings. Try changing the antenna's height and direction. |
There are color bands. | - Is there interference from a nearby TV? |
| Changing the antenna's height and direction may help. |
The TV picture is distorted. | - Try switching power off, waiting several seconds, and then |
| turning power back on. |
There is no video picture. | - Are the cables properly connected? |
There is no game picture. | (Pages E21 to E24 and E59) |
| - Have you switched to the display mode appropriate for the |
| connected equipment? (Page E29) |
| - Have you turned on the connected equipment? |
The TV picture does not move. | - Is the screen pausing? Did you press the FREEZE button? |
The video picture does not move. | (Page E41) |
E62