Troubleshooting

 

 

 

 

Problem

What to Check

There is no sound from the TV speakers.

- Adjust the volume. (Page E30)

 

- Are the audio cables properly connected?

 

(Pages E21 to E24 and E26)

 

- Did you press the MUTE button? (Page E31)

 

- No sound can be heard from the TV speakers while

 

headphones are connected.

 

- When "Output Select" is set to "Variable2" in the Option menu,

 

no sound can be heard from the TV speakers.

 

(Page E45 or E52)

 

- No sound can be heard from the TV speakers while the TV is in

 

power-saving mode.

There is no sound from the audio

- When headphones are connected, sound can be output from

output terminals.

these terminals only when "Fixed" is selected. (Page E13)

There is no picture.

- Is the TV properly connected to the computer? (Pages E25 and E26)

(POWER LED is lit orange.)

- Is the computer turned on?

 

- Is the PC signal input terminal (analog or digital) properly

 

selected? (Page E29)

 

- Does the computer's signal timing correspond to TV

 

specifications? (Page E67)

 

- Is the computer in power-saving mode?

 

Try pressing a key on the keyboard or moving the mouse.

The image appears distorted.

- Does the computer's signal timing correspond to TV

 

specifications? (Page E67)

 

- If you are using the analog signal, perform automatic screen

 

adjustment. (Page E46)

 

- Change the Vsync frequency (refresh rate) on the computer you

 

are using to a low value if possible. (Page E67)

 

- Have you switched to the display mode appropriate for the

 

connected equipment? (Page E29)

AV5 mode cannot be selected.

To select AV5 mode, set "DVI Select" to "AV" beforehand using

 

the Option menu. (Pages E42 and E45)

PC DIGITAL mode cannot be

To select PC DIGITAL mode, set "DVI Select" to "PC" beforehand

selected.

using the Option menu. (Pages E47 and E52)

The image does not appear properly

- Have you switched to the display mode appropriate for the

in AV5 (DVI) or PC (digital) mode.

connected equipment? (Page E29)

 

- Turn off power to both the TV and the connected AV equipment,

 

or both the TV and the connected computer.

 

Reselect "DVI Select" setting following steps 1 through 7 on

 

page E24 (for "AV") or page E26 (for "PC").

The image does not appear

Try turning off/on the TV and the connected AV equipment in the

properly in AV4 (HDMI) mode.

following order:

 

- Turn off the AV equipment.

 

- Turn off the TV and turn it on after waiting at least 5 seconds.

 

- Turn on the AV equipment.

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