Problem |
| Point to check | Solution |
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|
Transmission does |
| Did you place a long size original on the | A long size original cannot be scanned from the |
not take place. |
| document glass when it is scanned? | document glass. Place originals in the document feeder |
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| tray of the automatic document feeder. |
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|
| Did you place an original that is folded? | If a folded original is placed in the automatic document |
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| feeder, an error will occur and scanning will be |
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| cancelled when the actual original size is detected |
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| during scanning. |
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| Following the instructions in the display, unfold the |
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| original, place it in the automatic document feeder |
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| again, and rescan. |
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|
| Are the | Check with the operator of the other machine to make |
|
| correct? | sure that the |
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| (When using |
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|
| Have functions been disabled by the | When user authentication is enabled, the functions that |
|
| administrator? | you can use may be restricted in your user settings. |
|
|
| Check with your administrator. |
The transmitted fax |
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|
|
| Is the original placed face up or face | When using the document glass, the original must be | |
prints out blank at the |
| down correctly? | placed face down. When using the automatic document |
receiving side. |
|
| feeder, the original must be placed face up. Place the |
|
|
| original correctly and send the fax again. |
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|
|
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|
| If the receiving machine is using thermal | Check with the operator of the other machine. |
|
| paper, was the thermal paper loaded |
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| with the wrong side out? |
|
The transmitted fax is |
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|
|
| Has image rotation been enabled? | When "Rotation Sending Setting" is not enabled (the | |
reduced by the |
|
| image is not rotated), an original placed in the vertical |
receiving fax machine. |
|
| orientation may be reduced by the receiving machine. |
|
|
| Enable "Rotation Sending Settings" before |
|
|
| transmission. |
|
|
| ➞ System Settings (Administrator) > "Image Send |
|
|
| Settings" > "Fax Settings" > "Fax Send Settings" > |
|
|
| "Rotation Sending Setting" > |
Transmission does |
|
|
|
| Is the machine's clock set to the correct | Set the clock to the correct time. | |
not begin at the |
| time? | ➞ System Settings > "Default Settings" > "Clock" > |
specified time. |
|
| "Clock Adjust" |
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|
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|
| Is a transmission in progress? | If another transmission is in progress when the specified |
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|
| time arrives, the timer operation will begin after that |
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| transmission is finished. |
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|
Problems related to reception
Problem |
| Point to check | Solution |
|
|
|
|
Printing does not take |
| Does a message appear in the display | Restore printing capability as instructed by the |
place after reception. |
| instructing you to add toner or paper? | message. |
|
| (Printing is not possible when this |
|
|
| screen appears.) |
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43
