54
A stored file has
disappeared.
Did you touch the [Print and Delete the
Data] key to print a stored file?
A file that is printed using the [Print and Delete the Data]
key is automatically deleted after being printed. To print
a file without deleting it, use the [Print and Save the
Data] key.
The file property can be set to "Protect" to prevent the
file from being easily deleted.
A file cannot be
deleted.
Is the property of the file set to
[Protect]?
A file cannot be deleted when its property is set to
[Protect]. Change the property to [Sharing] and then
delete the file.
The property of a file
cannot be set to
[Confidential].
Is the file in the Quick File folder? "Confidential" cannot be specified for a file in the Quick
File folder. Move the file to a different folder and then
specify "Confidential". (Note that "Protect" can be
specified for a file in the Quick File folder to prevent it
from being easily deleted.)
A file name cannot be
stored or changed.
Does the name include characters that
cannot be used in a file or folder name?
The following characters cannot be used in a file or
folder name:
\ ? / " ; : , < > ! * & # |
A custom folder name
cannot be stored or
changed.
A file name is cut off. Was the file name stored in the
advanced transmission settings during a
scan or Internet fax transmission?
If the name was stored in the advanced transmission
settings before Quick File or File settings were
configured, that name will be used for the stored file. If
the number of characters in the name exceeds the
maximum number of characters allowed for a Quick File
name (30 characters), the characters after the 30th
character will be discarded.
Problem Point to check Solution