Troubleshooting (Continued)

Problem

Check

Page

 

 

 

3D images flicker when

• Images may appear to flicker when fluorescent light or ambient light

–

watching in a room.

enters your vision.

 

 

––Turn off the lights.

 

 

––Block any ambient light.

 

Ghosting (a double image)

• Check that you are using 3D LCD shutter glasses that support the

–

occurs without the image

DLP® Link™ system.

 

appearing in 3D.

––Be sure to use 3D LCD shutter glasses that support the DLP® Link™

 

 

system.

 

 

• Check that the shutters on the 3D LCD shutter glasses are working

–

 

properly.

 

 

––Turn the 3D LCD shutter glasses off and then on again.

 

 

––Check the batteries of the 3D LCD shutter glasses.

 

 

––Check that the 3D LCD shutter glasses are set to 3D viewing mode.

 

 

Some 3D LCD shutter glasses are equipped with a special viewing

 

 

mode (such as “dual view mode”) in addition to the normal 3D

 

 

viewing mode. See the operation manual of your 3D LCD shutter

 

 

glasses.

 

 

 

 

 

• Check the settings of the projector.

–

 

––Turn the DLP® Link™ function “On”.

 

 

––Use “DLP® Link™ Invert” to change the setting.

 

 

 

 

 

• Check whether a signal that is not supported is being input.

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––Configure your 3D application at the correct resolution and refresh

 

 

rate.

 

 

Make sure you are running your 3D application in resolutions that

 

 

support 3D. To support 3D, your 3D application must be configured

 

 

to run at the correct settings for this projector.

 

 

For details on the supported signals, see “3D Supported Signals” of

 

 

the Compatibility Chart.

 

 

• If the projector is connected to a computer for 3D image playback,

–

 

check that a stereoscopically-enabled application is being used.

 

 

––Use the applicable software.

 

 

––Set the applicable software to the field sequential format.

 

 

• Check that there are no obstructions between the screen and the 3D

–

 

LCD shutter glasses.

 

 

––Remove any obstructions.

 

 

Any obstructions may cause the glasses not to function properly

 

 

causing the lenses to flicker or turn off. Do not place your hand or

 

 

other objects in front of the 3D control signal sensor on the glasses.

 

 

• Check whether there is a source of high intensity lighting nearby.

–

 

––Block the light or turn it off.

 

 

High intensity lighting can interfere with communication between the

 

 

3D LCD shutter glasses and the screen resulting in some flicker.

 

 

• Check whether two or more projectors are projecting 3D images at the

–

 

same time.

 

 

––Use only one projector at a time.

 

This unit is equipped with a microprocessor. Its performance could be adversely affected by incorrect operation or interference. If this should happen, unplug the Unit and plug it in again after more than 5 minutes.

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