Sharp UX-355L operation manual Reception and copying problems, 132

Problems and Solutions

Reception and copying problems

Problem	Solution
The fax machine doesn't	• Make sure that the reception mode is set to FAX. If
receive documents	you subscribe to a distinctive ring service, make
automatically.	sure that the Distinctive Ring function is set to the
	correct ring pattern. If you do not subscribe to a
	distinctive ring service, make sure that Distinctive
	Ring is set to OFF SETTING. (See Distinctive Ring
	on page 99.)
The power is on, but no	• Make sure that the telephone line cord is plugged
reception takes place.	into the TEL. LINE jack, and not the TEL. SET jack.
The printing paper comes	• Make sure that the document is loaded properly in
out blank when you try to	the feeder of the transmitting machine. Make a
receive a document.	copy or print a report to confirm the printing ability
	of your machine.
General print quality is	• It is important to select a paper that is appropriate
poor.	for the thermal transfer printer in your fax. We
	recommend using laser quality paper that has a
	very smooth finish. Copier paper will work, but it
	sometimes tends to yield a lighter print quality.
The received document is	• Ask the other party to send higher contrast
faint.	documents. If the contrast is still too low, your fax
	machine may need service. Make a copy or print a
	report to check your machine’s printing ability.
Received images are	• Noise on the telephone line may cause distortion.
distorted.	Have the other party try sending the document
	again.
	• The print head may be dirty. See Print head on
	page 126.
	• Make a copy or print a report on your fax machine.
	If the copy or report is also distorted, your fax
	machine may need service.

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