![](/images/new-backgrounds/1265554/265554269x1.webp)
Problems and Solutions
A received document or | • Make sure the operation panel and the printer |
copy prints out in strips. | compartment cover under the operation panel are |
| completely closed (press down on both sides of |
| each). (To close the printer compartment cover, |
| grasp the top of the operation panel and pull to |
| open it, and then press down on both sides of the |
| printer compartment cover.) |
|
|
The quality of copies is | • Any dirt or material on the scanning glass will |
poor and/or black spots | cause spots to appear on copies and transmitted |
appear. | faxes. Clean the scanning glass as explained on |
| page 129. |
|
|
Reception/copying is | • If reception or copying takes place continuously for |
interrupted. | a long time, the print head may overheat. Turn off |
| the power and let it cool down. |
|
|
Answering machine connection
Problem | Solution |
|
|
The answering machine | • Make sure your fax machine's reception mode is |
connection does not | set to A.M. |
operate properly. |
|
| • Make sure your fax machine'sTEL. LINE jack is |
| connected to the wall jack. Make sure your fax |
| machine'sTEL. SET jack is connected to your |
| answering machine's telephone line jack (not the |
| answering machine's extension phone jack). |
| • Make sure your answering machine's outgoing |
| message is under 10 seconds. |
| • Make sure that the Quiet Detect Time setting is set |
| to three or four seconds (see page 91). |
| • Make sure that the Distinctive Ring function is set |
| to OFF SETTING (see page 99). |
| • If you have checked all of the above and the |
| hookup still doesn't operate properly, call the |
| Customer Assistance Center. |
|
|
11. Trouble- shooting
133