To open data

You can open the Customer Support Tool data saved in your computer and edit it. Note The data folder is set by default during installation.

•Windows Vista or Windows 7 C:\Users\(Username)\Documents\SHARP_ECR\A207U\SHOP_NAME1

•Windows XP

C:\Documents and Settings\(Username)\My Documents\SHARP_ECR\A207U\SHOP_NAME1

*The actual Windows account user name is represented by (Username) above.

*You do not need to open the data folder or change the settings when using the default folder.

1.Click [File], and then [Open].

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The data folder selection dialog appears.

2. Click a data folder.

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3. Click [OK].

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The confirmation dialog appears.

Note If you re-select a data folder that is already open, the confirmation dialog does not appear.

4.Click [Yes].

Data saved in the data folder is read into the Customer Support Tool.

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