About this manual

NoticeIndicates what you have to be careful about or limitations.

Note Indicates important information that helps you make better use of your device.

• Menus, commands, buttons or tabs displayed on the screen are in brackets, [ ].

Names of functions, checkboxes, radio buttons displayed on the screen are in double quotations, “ ”.

Software names and manual names are written in italics.

What you see on the screen may be different if you are using an operating system other than Windows 7 or if you have customized the screen settings.

This manual does not explain basic operation of Microsoft Windows.

System requirements

To use Customer Support Tool you need the environment below.

Operating system

Windows XP SP3 (32-bit edition)

Windows Vista SP2 (32-bit edition / 64-bit edition) Windows 7 (32-bit edition / 64-bit edition)

Hardware requirements

SD memory card interface

Display resolution: 800 x 600 (SVGA) or higher

Color: 16-bit High Color or higher

Runtime environment

.NET Framework 3.5 or higher

If .NET Framework is not installed on your computer, you will need to install it from the Microsoft website.

QuickBooks®

Customer Support Tool can export the sales data of a cash register to QuickBooks® Pro, the following versions have been tested by Sharp Corporation

QuickBooks® Pro 2010 and QuickBooks® Pro 2011

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