12/3/17 HF401PH_OM_EN.fm
10
9
8
7
6
5
4
3
2
1
E-22

Enhancing your system (continued)

Note:
To prevent noise interference, place the unit away from the
television.
●Do not turn the volume on to full at switch on and listen
to music at moderate levels. Excessive sound pressure
from earphones and headphones can cause hearing
loss.
●Before plugging in or unplugging the headphone,
reduce the volume.
●Be sure your headphone has a 3.5 mm (1/8") diameter
plug and impedance between 16 and 50 ohms. The
recommended impedance is 32 ohms.
●Plugging in the headphone disconnects the speakers
automatically. Adjust the volume using the VOLUME
control.

Troubleshooting chart

Many potential problems can be resolved by the owner
without calling a service technician.
If something is wrong with this product, check the following before
calling your authorised SHARP dealer or service centre.

■Listening to the playback sounds of

portable audio player, etc.

1Use a connection lead to connect the portable audio
player etc. to the AUDIO IN socket. When using video
equipment, connect the audio output to this unit and the
video output to a television.
2Press the ON/STAND-BY button to turn the power on.
3Press the AUDIO/LINE (INPUT) button on the remote
control or FUNCTION button repeatedly on main unit to
select AUDIO IN function.
4Play the connected equipment. If volume level of the
connected device is too high, sound distortion may
occur. Should this happen, lower the volume of the
connected device. If volume level is too low, increase the
volume of the connected device.

■Headphones

■General
Symptom Possible cause
●The clock is not set to
the correct time.
●Did a power failure occur?
Reset the clock. (Refer page 6)
●When a button is
pressed, the unit
does not respond.
●Set the unit to the power
stand-by mode and then
turn it back on.
●If the unit still malfunctions,
reset it. (Refer page 23)
●No sound is heard. ●
Is the volume level set to “Min”?
●
Are the headphones connected?
●Are the speaker wires
disconnected?

■iPod, iPhone or iPad

Symptom Possible cause
●No sound is
produced.
No image appears
on the TV/monitor.
●The iPod, iPhone or iPad is
not playing.
●
The iPod, iPhone or iPad is not
properly connected to the unit.
●Is the AC power lead of the
unit plugged in?
●The video cable is not
properly connected.
●The TV/monitor’s input
selection is not properly set.
●The iPod TV out feature has
not been set to output video.
●
USB terminal do not support video.
●iPod, iPhone or iPad
will not charge. ●The iPod, iPhone or iPad is
not making full contact with
the connector.
●Using iPod (3rd generation).
●The iPod or iPhone is not
supported. Refer to page 9
for compatible models.
●
“
This accessory is
not made to work
with iPhone
”
or
“This
accessory is not
supported by iPhone”
appears on iPhone
screen.
●The iPhone battery is low.
Please charge the iPhone.
●iPhone is not properly
docked.

■CD player

Symptom Possible cause
●Playback does not
start.
●Playback stops in the
middle or is not
performed properly.
●Is the disc loaded upside
down?
●Does the disc satisfy the
standards?
●Is the disc distorted or
scratched?
●Playback sounds are
skipped, or stopped in
the middle of a track.
●Is the unit located near
excessive vibrations?
●Is the disc very dirty?
●Has condensation formed
inside the unit?

■Tuner

Symptom Possible cause
●The radio makes
unusual noises
continuously.
●Is the unit placed near the
TV or computer?
●Is the FM aerial placed
properly? Move the aerial
away from the AC power
lead if it is located nearby.

■USB

Symptom Possible cause
●Device cannot be
detected.
●Is there any MP3/WMA file
available?
●Is the device properly
connected?
●Is it an MTP device?
●Does the device contain
AAC file only?
●Playback does not
start.
●Is it a copyright protected
WMA file?
●Is it a false MP3 file?
●Wrong time display.
●Wrong file name
display.
●Is Variable Bitrate file being
played back?
●Is the File Name written in
Chinese or Japanese
characters?