Conducting calls – with multiple users
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2ndCall
Conducting calls – with multiple users
Call waiting
You need to speak to a user in your communication sys- tem urgently, even though his line is busy. You can send a call waiting signal during his call to let him know you want to talk to him. The user either answers immediate- ly or you will be automatically connected to him when he has finished his call.
This function is only available if it has been configured by the service engineer.
The user is busy. You want to use call waiting.
Wait until the message
You receive a call waiting signal (second call)
You are still available to other callers, even though you are on the telephone. The call waiting signal informs you of the second call while you are conducting a call. You can answer this call without ending the first call.
You are on a call and hear a call waiting signal.
If you want to answer the second call, you can either place the first call on hold (the first caller waits) or end the first call.
Placing the first call on hold and answering the sec- ond call
Answer the second call.
Talk to the second caller. The first caller waits. His call is on hold. You can now
•toggle between the two callers (Æ page 56) or
•set up a conference (Æ page 57).
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