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Siemens 500 service manual P31003-E8400-A100-3-7620, optiPoint System-Specific Telephones

Models: 500

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optiPoint 500

System-Specific Telephones

Key Modules, Adapters, Accessories

Service Providers

Service Manual

P31003-E8400-A100-3-7620

Page 1

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Siemens 500 service manual P31003-E8400-A100-3-7620, optiPoint System-Specific Telephones

Contents

Key Modules, Adapters, Accessories Service Providers P31003-E8400-A100-3-7620optiPoint System-Specific Telephones 1PP31003-E8400-A100-3-7620 1 General Service Information Contents3 Startup 9 Ordering Information 8 TroubleshootingP31003-E8400-A100-3-7620 P31003-E8400-A100-3-7620 Figures P31003-E8400-A100-3-7620 Tables P31003-E8400-A100-3-7620 1.1 Service Concept 1 General Service Information1.2 Safety Information General Service InformationGeneral Service Information 1.3 Safety Symbols4 Electrostatically sensitive devices Using Personal Data Helpful suggestionsGuidelines for Using Data General Service InformationConscious action helps maintain data protection and data security Safety Symbols General Service InformationProduct Description 2 Product DescriptionoptiPoint 500 telephones economyFeatures when Connecting to Hicom and HiPath 2.1 optiPoint 500 Features at Hicom/HiPathAdditional Features when Connecting optiPoint 500 to HiPath Product DescriptionProduct Description 2.2 Configuration NotesModules Add-On Components and Adapters Product Description 2.3 Telephones 2.3.1 optiPoint 500 entryControls ConnectivityProduct Description 2.3.2 optiPoint 500 economyControls ConnectivityProduct Description 2.3.3 optiPoint 500 basicControls ConnectivitySpecial Features 2.3.4 optiPoint 500 standardProduct Description ControlsSpecial Features 2.3.5 optiPoint 500 advanceProduct Description ControlsConfiguration Notes 2.4 Module OptionsProduct Description Product Description 2.4.1 optiPoint 500 key module2-10 2.4.2.1 Power Supply 2.4.2 Busy Lamp Field BLFProduct Description 2-11Product Description Module Options Figure 2-6 Power supply to BLF2-12 2.4.2.2 Connection to the Terminal Product Description2-13 Interface Description MW8/8 RJ45 Product Description2-14 Product Description 2.4.3 optiPoint 500 signature module HiPath 4000 onlyI2C Bus Memory Cards 2-15Product Description 2.5 Accessories 2.5.1 External Speaker/Desk MicrophoneDesk Microphone optiset E External SpeakerConnecting the Headset to an 121TR9-5 Interface 2.5.2 optiPoint HeadsetsProduct Description HeadsetPrimary/Client Configuration see Section 5.5 on page 2.5.3 Local Power Supply UnitProduct Description Name2.5.5 Online Key Labeling Tool 2.5.4 Accessory Pack2.5.6 Wall Mounting Product Description2.6.2 Environmental Conditions 2.6 Technical Data 2.6.1 Asset IDProduct Description Ambient temperature2.6.4 UP0/E Interface 2.6.3 Ranges2.6.5 USB 1.1 Interface Product DescriptionProduct Description Technical Data2-22 3 Startup 3.2 Setting Up the Telephone3.1 Unpacking the Box 3.3 Keypad and Control PanelDate and Time Indicator 3.4 Date and Time IndicatorStartup Keypad PollingStartup 3.5 Ports on the Underside of the TelephonePorts on the Underside of the Telephone Accessing the Telephone Test 3.6 Telephone TestsStartup CodeTest Function Not Working StartupHiPath 4000/Hicom 300H optiPoint 500 telephoneBecause the optiPoint 500 advance has more function keys 4 + 15 than all optiset E tele- phones max. 4 + 8, the system generates an optiset E advance plus/comfort with optiset E key module for the optiPoint 500 advance. This combination is also recognized by HiPath 3000 Manager E/Hicom Assistant E Office StartupFigure 3-3 optiPoint 500 entry, economy block diagram 3.7 Block DiagramsStartup Startup Figure 3-4 optiPoint 500 basic, standard and advance block diagramHiPath 4 Private Network Termination UnitsHicom Private Network Termination Units4.2 PNT E Private Network Termination 4.1 PNT Private Network Termination4.3 PNT Q Private Network Termination 4.4 Distance Adapter UCON S and M at Hicom 300/300 E and HiPathOption Adapters and Ports 5 Option Adapters and PortsComparison of optiset E Adapters and optiPoint Option Adapters Option Adapters and Ports Configuration Notes Option Adapters and Ports 5.1 Adapter SlotsAdapter Slots Option Adapters and Ports 5.2 optiPoint 500 acoustic adapterYou can connect the following to this adapter It is intended for use with the following systemsY cable MW8/8 Option Adapters and PortsFloating contact MW6/6 Headset MW8/8 RJ45Option Adapters and Ports optiPoint 500 acoustic adapter 5.2.1 Electrical Requirements of the HeadsetPin assignment Headset MW 8/8 Pin assignment Floating contact MW6/6Option Adapters and Ports 5.2.2 Floating ContactsContact Load Option Adapters and Ports 5.3 optiPoint 500 Analog AdaptersoptiPoint 500 Analog Adapters RJ11Analog Interface Option Adapters and PortsStandard analog interface for analog telephones cordless telephones The adapter does not support the following functionsOption Adapters and Ports 5.4 optiPoint 500 ISDN AdapterRJ45 FunctionsOption Adapters and Ports 5.5 optiPoint 500 Phone Adapter Host/ClientRJ11 Functional DescriptionOption Adapters and Ports 5.6 optiPoint 500 recorder adapterInterfaces Interface DescriptionRecorder port MW 6/4 Option Adapters and Ports optiPoint 500 recorder adapterElectrical Requirements 5-13Connection Example Option Adapters and PortsClient HostOption Adapters and Ports 5.7 Port Overview5-15 Phone5-16 Option Adapters and PortsAkustik Signature6.1 CallBridge TU 6 CallBridgeCallBridge CallBridge 6.2 CallBridge for DataIP Adapter Administration 7 IP AdapterIP Adapter optiPoint 7.1 optiPoint IPadapter InstallationoptiPoint IPadapterIP Adapter 7.2 Connection to the TerminalIP Adapter 7.3 Connection to the SystemHicom optiPointAdministration Via the Web Browser 7.4 Administration Via the Web BrowserIP Adapter Structural overviewError example Fault signalingIP Adapter if the connection to the LAN is cleared downIP Adapter optiPoint IPadapter TeloptiPoint IPadapter administrator login Leads to Administration pageThe optiPoint IPadapter web server allows the administrator to via Administrator Login if necessaryIP Adapter AdministrationGeneral information MAC addressIP Adapter BIOS contains the initialization software and factory test7-10 8. Click “IP address and routing” and enter the following addresses IP Adapter7-11 If more than 24 characters are input, the following message appears IP Adapter7-12 Return to Administrator settings ResetIP Adapter 7-13Options are y No transfer y Upload configuration Defaulty Download configuration y Download application y Upload history IP AdapterCause of fault DefaultFault description IP AdapterIP Adapter The submitted data contained an error Invalid new passwordLoad download from fileserver application 7-16Save upload to fileserver configuration Load download from fileserver configurationIP Adapter 7-17IP Adapter Save upload to fileserver configurationHistory file 7-18IP Adapter Return to Administration7-19 Restart terminalIP Adapter Diagnostics7-20 Invoke testsCurrent admin password New password Confirm new password Change administrator passwordReset IP AdapterFault signaling 7.5 Administration via optiPointIP Adapter 7-22Ping to Partner failed Ping to Gateway failedIP Adapter Figure 7-6 Error codes for configuration settings7-24 IP Adapter To perform administration via the telephone, proceed as follows7-25 Password Abort? PasswordPassword PasswordIP Adapter TC Login password?7-27 DHCP?disable? enable?IP Adapter Example “DHCP Input”Page Example Mode Input IP AdapterOperation mode phone-side?Configuring the IPadapter at Hicom 7.6 Configuration ExamplesIP Adapter 7-31Figure 7-7 WEB access to the IPadapter HG 1500 cannot be configured via the WEB interfaceIP Adapter optiPoint sideThe IP address, default gateway, etc. are set here 3. Click Administration. The administrator password must be enteredFigure 7-8 WEB page administration IP Adapter4. Enter the following addresses IP Adapter7-34 Settings in Assistant Office Configuration in HG 1500 and OfficeIP Adapter 7-35IP Adapter Configuring the IPadapter at Hicom7-36 The IP address, default gateway, etc. are set here 3. Click Administration. The administrator password must be enteredFigure 7-12 WEB page administration IP AdapterIP Adapter IP address, subnet mask, IP partner address and default gateway4. Enter the following addresses Partner IP address the IPadapter IP ad- dress in this case phone-sideIP Adapter Configuring the optiPoint IPadapter on the optiset Eoptiset E 7-39IP Adapter Configuration Examples7-40 8.2 Reboot 8 Troubleshooting8.1 Test Loops 3 and TroubleshootingReboot Troubleshooting9.1 Products and Spare Parts 9 Ordering InformationOrdering Information NameName Ordering InformationColor Part NumberOrdering Information 9.1.2 Accessories, Spare Parts, MiscellaneousName ColorOrdering Information Accessory pack for BLF Accessory pack for advanceAccessory pack for general optiPoint Ordering InformationOrdering Information 9.2 DocumentationName Reference numberOrdering Information 9.3 Order AddressesProduct Company AddressOrdering Information 9.4 After-Sales Service and RepairProduct Company AddressOrdering Information 9.5 Intranet AddressesIntranet Addresses SubjectIntranet Addresses Ordering Information9-10 Abbreviation AbbreviationsDefinition Definition AbbreviationIndex