Manuals / Siemens / Lawn and Garden / Portable Generator

Siemens 500 service manual Ping to Gateway failed, Ping to Partner failed

Models: 500

1 120

Download 120 pages 55.13 Kb

Page 87

Image 87

IP Adapter

Administration via optiPoint 500

NO DHCP response
Press any key?	>


Ping to Gateway failed
Press any key?	>


Ping to Partner failed
Press any key?	>


Generic socket error
Press any key?	>


TC Login Error
Press any key?	>

Error connecting partner

Press any key?	>

Unknown Error
Press any key?	>

highest priority

lowest priority

Figure 7-5 Faults shown on optiPoint display

Once a fault occurs, press any key on the terminal to open the optiPoint IPadapter administra- tion menu. You can resolve the fault there by modifying the appropriate settings.

If a parameter is invalid or not set correctly, the following error messages are also displayed for the configuration setting:

’CFG error Oxnnnn’

Example:

If an invalid Partner_IP address is entered or if the partner IP address is not set, the following error code appears: ’0x1000’ (see figure below)

P31003-E8400-A100-3-7620	7-23
Service Manual

Page 87

Image 87

Siemens 500 service manual Ping to Gateway failed, Ping to Partner failed

Contents

P31003-E8400-A100-3-7620 Key Modules, Adapters, Accessories Service ProvidersoptiPoint System-Specific Telephones 1PP31003-E8400-A100-3-7620 Contents 1 General Service Information3 Startup 9 Ordering Information 8 TroubleshootingP31003-E8400-A100-3-7620 P31003-E8400-A100-3-7620 Figures P31003-E8400-A100-3-7620 Tables P31003-E8400-A100-3-7620 General Service Information 1 General Service Information1.1 Service Concept 1.2 Safety InformationHelpful suggestions 1.3 Safety SymbolsGeneral Service Information 4 Electrostatically sensitive devices Using Personal DataGeneral Service Information Guidelines for Using DataConscious action helps maintain data protection and data security Safety Symbols General Service Informationeconomy 2 Product DescriptionProduct Description optiPoint 500 telephonesProduct Description 2.1 optiPoint 500 Features at Hicom/HiPathFeatures when Connecting to Hicom and HiPath Additional Features when Connecting optiPoint 500 to HiPath2.2 Configuration Notes Product DescriptionModules Add-On Components and Adapters Connectivity 2.3 Telephones 2.3.1 optiPoint 500 entryProduct Description ControlsConnectivity 2.3.2 optiPoint 500 economyProduct Description ControlsConnectivity 2.3.3 optiPoint 500 basicProduct Description ControlsControls 2.3.4 optiPoint 500 standardSpecial Features Product DescriptionControls 2.3.5 optiPoint 500 advanceSpecial Features Product Description2.4 Module Options Configuration NotesProduct Description 2.4.1 optiPoint 500 key module Product Description2-10 2-11 2.4.2 Busy Lamp Field BLF2.4.2.1 Power Supply Product DescriptionModule Options Figure 2-6 Power supply to BLF Product Description2-12 Product Description 2.4.2.2 Connection to the Terminal2-13 Product Description Interface Description MW8/8 RJ452-14 2-15 2.4.3 optiPoint 500 signature module HiPath 4000 onlyProduct Description I2C Bus Memory Cardsoptiset E External Speaker 2.5 Accessories 2.5.1 External Speaker/Desk MicrophoneProduct Description Desk MicrophoneHeadset 2.5.2 optiPoint HeadsetsConnecting the Headset to an 121TR9-5 Interface Product DescriptionName 2.5.3 Local Power Supply UnitPrimary/Client Configuration see Section 5.5 on page Product DescriptionProduct Description 2.5.4 Accessory Pack2.5.5 Online Key Labeling Tool 2.5.6 Wall MountingProduct Description 2.6 Technical Data 2.6.1 Asset ID2.6.2 Environmental Conditions Ambient temperatureProduct Description 2.6.3 Ranges2.6.4 UP0/E Interface 2.6.5 USB 1.1 InterfaceTechnical Data Product Description2-22 3.3 Keypad and Control Panel 3.2 Setting Up the Telephone3 Startup 3.1 Unpacking the BoxKeypad Polling 3.4 Date and Time IndicatorDate and Time Indicator Startup3.5 Ports on the Underside of the Telephone StartupPorts on the Underside of the Telephone Code 3.6 Telephone TestsAccessing the Telephone Test StartupoptiPoint 500 telephone StartupTest Function Not Working HiPath 4000/Hicom 300HBecause the optiPoint 500 advance has more function keys 4 + 15 than all optiset E tele- phones max. 4 + 8, the system generates an optiset E advance plus/comfort with optiset E key module for the optiPoint 500 advance. This combination is also recognized by HiPath 3000 Manager E/Hicom Assistant E Office Startup3.7 Block Diagrams Figure 3-3 optiPoint 500 entry, economy block diagramStartup Startup Figure 3-4 optiPoint 500 basic, standard and advance block diagramPrivate Network Termination Units 4 Private Network Termination UnitsHiPath Hicom4.4 Distance Adapter UCON S and M at Hicom 300/300 E and HiPath 4.1 PNT Private Network Termination4.2 PNT E Private Network Termination 4.3 PNT Q Private Network Termination5 Option Adapters and Ports Option Adapters and PortsComparison of optiset E Adapters and optiPoint Option Adapters Option Adapters and Ports Configuration Notes 5.1 Adapter Slots Option Adapters and PortsAdapter Slots It is intended for use with the following systems 5.2 optiPoint 500 acoustic adapterOption Adapters and Ports You can connect the following to this adapterRJ45 Option Adapters and PortsY cable MW8/8 Floating contact MW6/6 Headset MW8/8Pin assignment Floating contact MW6/6 5.2.1 Electrical Requirements of the HeadsetOption Adapters and Ports optiPoint 500 acoustic adapter Pin assignment Headset MW 8/85.2.2 Floating Contacts Option Adapters and PortsContact Load RJ11 5.3 optiPoint 500 Analog AdaptersOption Adapters and Ports optiPoint 500 Analog AdaptersThe adapter does not support the following functions Option Adapters and PortsAnalog Interface Standard analog interface for analog telephones cordless telephonesFunctions 5.4 optiPoint 500 ISDN AdapterOption Adapters and Ports RJ45Functional Description 5.5 optiPoint 500 Phone Adapter Host/ClientOption Adapters and Ports RJ11Interface Description 5.6 optiPoint 500 recorder adapterOption Adapters and Ports Interfaces5-13 Option Adapters and Ports optiPoint 500 recorder adapterRecorder port MW 6/4 Electrical RequirementsHost Option Adapters and PortsConnection Example ClientPhone 5.7 Port OverviewOption Adapters and Ports 5-15Signature Option Adapters and Ports5-16 Akustik6 CallBridge 6.1 CallBridge TUCallBridge CallBridge 6.2 CallBridge for Data7 IP Adapter IP Adapter AdministrationIP Adapter IPadapter 7.1 optiPoint IPadapter InstallationoptiPoint optiPointIP Adapter 7.2 Connection to the TerminaloptiPoint 7.3 Connection to the SystemIP Adapter HicomStructural overview 7.4 Administration Via the Web BrowserAdministration Via the Web Browser IP Adapterif the connection to the LAN is cleared down Fault signalingError example IP AdapterIP Adapter optiPoint IPadapter Telvia Administrator Login if necessary Leads to Administration pageoptiPoint IPadapter administrator login The optiPoint IPadapter web server allows the administrator toMAC address AdministrationIP Adapter General informationBIOS contains the initialization software and factory test IP Adapter7-10 IP Adapter 8. Click “IP address and routing” and enter the following addresses7-11 IP Adapter If more than 24 characters are input, the following message appears7-12 7-13 ResetReturn to Administrator settings IP AdapterIP Adapter DefaultOptions are y No transfer y Upload configuration y Download configuration y Download application y Upload historyIP Adapter DefaultCause of fault Fault description7-16 The submitted data contained an error Invalid new passwordIP Adapter Load download from fileserver application7-17 Load download from fileserver configurationSave upload to fileserver configuration IP Adapter7-18 Save upload to fileserver configurationIP Adapter History fileRestart terminal Return to AdministrationIP Adapter 7-19Invoke tests DiagnosticsIP Adapter 7-20IP Adapter Change administrator passwordCurrent admin password New password Confirm new password Reset7-22 7.5 Administration via optiPointFault signaling IP AdapterPing to Partner failed Ping to Gateway failedFigure 7-6 Error codes for configuration settings IP Adapter7-24 To perform administration via the telephone, proceed as follows IP Adapter7-25 Password PasswordPassword Abort? PasswordDHCP? TC Login password?IP Adapter 7-27Example “DHCP Input” enable?disable? IP AdapterPage phone-side? IP AdapterExample Mode Input Operation mode7-31 7.6 Configuration ExamplesConfiguring the IPadapter at Hicom IP AdapteroptiPoint side HG 1500 cannot be configured via the WEB interfaceFigure 7-7 WEB access to the IPadapter IP AdapterIP Adapter 3. Click Administration. The administrator password must be enteredThe IP address, default gateway, etc. are set here Figure 7-8 WEB page administrationIP Adapter 4. Enter the following addresses7-34 7-35 Configuration in HG 1500 and OfficeSettings in Assistant Office IP AdapterConfiguring the IPadapter at Hicom IP Adapter7-36 IP Adapter 3. Click Administration. The administrator password must be enteredThe IP address, default gateway, etc. are set here Figure 7-12 WEB page administrationPartner IP address the IPadapter IP ad- dress in this case phone-side IP address, subnet mask, IP partner address and default gatewayIP Adapter 4. Enter the following addresses7-39 Configuring the optiPoint IPadapter on the optiset EIP Adapter optiset EConfiguration Examples IP Adapter7-40 Troubleshooting 8 Troubleshooting8.2 Reboot 8.1 Test Loops 3 andReboot TroubleshootingName 9 Ordering Information9.1 Products and Spare Parts Ordering InformationPart Number Ordering InformationName ColorColor 9.1.2 Accessories, Spare Parts, MiscellaneousOrdering Information NameOrdering Information Ordering Information Accessory pack for advanceAccessory pack for BLF Accessory pack for general optiPointReference number 9.2 DocumentationOrdering Information NameCompany Address 9.3 Order AddressesOrdering Information ProductCompany Address 9.4 After-Sales Service and RepairOrdering Information ProductSubject 9.5 Intranet AddressesOrdering Information Intranet AddressesOrdering Information Intranet Addresses9-10 Abbreviations AbbreviationDefinition Definition AbbreviationIndex