Siemens 500 manual UCD Universal Call Distribution, Step-by-Step, Group functions, Logging on/off

Group functions

Step-by-Step

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Scroll to the required user.

Call the additional menu.

Select and confirm the menu item. The addition of the first user is cleared.

Press the On-hook key to end the process.

UCD (Universal Call Distribution)

This function enables calls to be distributed in a team. An incoming call is always delivered to the team mem- ber who has been idle longest. Team members can also work in separate rooms, e. g. on the company’s premis- es and at a teleworking station. The teams (call distribu- tion groups) and team members are set up by the serv- ice engineer.

Logging on/off

You must log on and off at the system when you start/ finish work.

Logging on

Press the Talk key.

Call the system menu.

Select and confirm the menu item.

Select and confirm the menu item.

Select and confirm the menu item.

Enter your identifier number (assigned by the service engineer).

Press the On-hook key to end the process.

Logging off

Press the Talk key.

Call the system menu.

Select and confirm the menu item.

Select and confirm the menu item.

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