Questions & Answers | 59 |
Questions & Answers
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Problem | Possible causes | Possible solution |
Phone cannot be | On/Off key not pressed long |
switched on. | enough. |
| Flat battery. |
Press On/Off key for at least two seconds.
Charge battery. Check charging indicator in the display.
| Battery contacts dirty. | Clean contacts. |
| See also below under |
|
| "Charging error" |
|
Too little standby | Frequent use of organiser and | Restrict use if necessary. |
time. | games. |
|
| Fast search activated. | Deactivate fast search (page 48). |
| Display illumination on. | Switch off display illumination (page 42). |
| Unintentional keystrokes | Close clamshell (page 6). |
| (illumination!). |
|
Charging error | Battery totally discharged. | 1) Plug in charger cable, battery is on charge. |
(charge icon not |
| 2) Charge icon appears after approx. 2 hours. |
displayed). |
| 3) Charge battery. |
| Temperature out of range: | Make sure the ambient temperature is right, wait for a |
| +5 °C to +40 °C. | while, then recharge. |
| Contact problem. | Check power supply and connection to the phone. |
|
| Check battery contacts and phone connection socket, |
|
| clean them if necessary, then insert battery again. |
| No mains voltage. | Use different mains power socket, check mains |
|
| voltage. |
| Wrong charger. | Only use original Siemens accessories. |
| Battery faulty. | Replace battery. |
SIM error. | SIM card not inserted correctly. | Check that the SIM card is inserted correctly (page 8). |
| Dirty SIM card contacts. | Clean SIM card with a dry cloth. |
| SIM card with wrong voltage. | Use 3V SIM cards only. |
| SIM card damaged | Carry out a visual check. Change SIM card at service |
| (e.g. broken). | provider. |