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Problem | Possible causes | Possible solution |
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Text message | Service provider does not sup- | Contact your service provider. |
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cannot be sent. | port this service. |
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| Phone number for service cen- | Set service centre (page 35). |
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| tre not set or incorrect. |
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| SIM card contract does not | Contact your service provider. |
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| support this service. |
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| Service centre too busy. | Repeat message. |
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| Recipient does not have a | Check. |
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| compatible phone. |
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EMS pictures & | Destination phone does not |
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sounds are not dis- support the EMS standard. |
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played on the des- |
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tination phone |
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No Internet ac- | Incorrect WAP profile set, or | Check settings or contact your service provider. |
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cess possible. | wrong or incomplete settings. |
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PIN error/ | Three wrong entries. | Enter the PUK (MASTER PIN) supplied with the SIM |
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PIN2 error. |
| card according to the instructions. If the PUK (MAS- | ||||
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| TER PIN) has been lost, please contact your service | ||||
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| provider. |
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Phone code error. | Three wrong entries. | Contact Siemens Service (page 62). |
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Service provider | No authorisation for this serv- | Contact your service provider. |
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Code error. | ice. |
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Too few/too many | Functions may have been add- | Check with your service provider. |
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menu entries. | ed or deleted by the service |
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| provider via the SIM card. |
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No fax possible. | Wrong settings in the PC. | Check settings (page 46). |
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| No authorisation for this serv- | Contact your service provider. |
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| ice. |
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Charge meter | Charge pulse is not transmit- | Contact your service provider. |
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does not work. | ted. |
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Damage |
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Severe shock. | Remove battery and SIM and |
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Phone became | Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry con- |
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wet. | nector contacts thoroughly. Stand mobile upright in an air current. Do not dismantle the | |||||
| phone! |
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Reset all settings to factory default (page 48): * # 9 9 9 9 # A |
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