60 | Questions & Answers |
Problem | Possible causes | Possible solution |
No network | Weak signal. | Move higher, to a window or an open space. |
connection. | Outside GSM range. | Check service provider's coverage area. |
| ||
| Invalid SIM card. | Complain to the service provider. |
| New network not authorised. | Try manual selection or select a different network |
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| Network call barring is set. | Check network barrings (page 47). |
| Network overloaded. | Try again later. |
Phone loses | Signal too weak. | Reconnection to another service provider is automatic |
network. |
| (page 48). Switching phone off and on again can |
|
| speed this up. |
Calls not possible. | Second line set. | Set first line ‘(page 48). |
| New SIM card inserted. | Check for new barrings. |
| Charge limit reached. | Reset limit with PIN 2 (page 28). |
| Credit used up. | Load credit. |
Certain uses of | Call restrictions are in place. | Barrings can be set by service provider. |
phone not |
| Check barrings (page 47). |
possible. |
|
|
Impossible to | Phonebook is full. | Delete entries in Phonebook or transfer to Address- |
make entries in |
| book (page 24). |
Phonebook. |
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|
Voice message | Call divert to mailbox not set. | Set call divert to mailbox (page 43). |
not functioning. |
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|
SMS (text mes- | SMS memory is full. | To free up capacity, delete or file (page 32) messages |
sage) Tflashing. |
| (SMS). |
Function cannot | Not supported by service pro- | Contact your service provider. |
be set. | vider or registration required. |
|
Capacity prob- | Phone memory full. | Delete files in the relevant areas. |
lems with, for ex- |
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|
ample, Games & |
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|
More, ringtones, |
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pictures, SMS |
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archive. |
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No WAP access, | Profile not activated, profile | Activate (page 37), set (page 38) WAP profile or set |
downloading not | settings wrong/incomplete. | HTTP profile (page 46). If necessary ask your service |
possible. |
| provider. |