Making Calls with Multiple Lines
Incoming Call
Incoming calls are notified as known from a single user phone. Additional information about the af- fected line is shown in the incoming call popup and the line FPK LED. The user can pick up the call using the standard mechanism; additionally, the line key can be used to pick up the call by a single press. Please note that two key presses are needed in case the key is configured to ‘Preselect mode’ (for details, please refer to [3]).
LED flashing
Incoming Call notification
Line name presen-
tation
Incoming Call Presentation:
The phone notifies the user depend- ing on the administrative setting for this line. The line may ring, as known from a standard single user phone. Additionally, the incoming call popup shows the line name. The line FPK LED is flashing.
The phone’s behaviour for multiple incoming calls depends on the administrative setting. See ‘Terminating line preference’ for seizing lines.
Making calls
In a single user scenario, the phone will always use the configured user number to make an outgoing call. In a multi user scenario, the phone must know which call number should be used, as the appropri- ate line must be seized. Line seizure can be done manually or automatically. The phone’s behaviour depends on the administrative configuration. See ‘Originating line preference’ for more details.
Use cases for manual line seizure:
1.Standard procedure
a.User picks up the handset.
b.Phone asks to select the outgoing line.
c.User presses the line key.
d.Outgoing call popup is shown.
e.User dials the number.
2.Line key seizure
a.User presses the line key.
b.Outgoing call popup is shown.
c.User dials the number.
3.Using Line Overview
a.User goes to line overview tab.
b.User selects one line for the outgoing call by pressing the ‘OK’ button or the context menu.
c.Outgoing call popup is shown.
Multi Address Appearance on OpenStage | 00.00.2007 I 10 |
