Questions & Answers | 115 |
Questions & Answers
If you have any questions about using your phone, visit us anytime at www.siemens.com/mobilephonescustomercare.For additional help, we have listed below some frequently asked questions and answers.
Configuration service
To help you set up your mobile phone for the data service WAP, MMS,
As an alternative you can also use the "Setting Configurator" at www.siemens.com/mobilephonescustomercare. Siemens will then send you the configuration messages. Please follow the instructions contained in those messages.
Problem | Poss. causes | Possible solution |
Phone cannot be | On/Off key not pressed long | Press On/Off key for at least 2 seconds. |
switched on. | enough. |
|
| Flat battery. | Charge battery. Check charging indicator in the display. |
| Battery contacts dirty. | Clean contacts. |
| See also below under |
|
| "Charging error". |
|
Standby time is too | Frequent use of organiser | Restrict use if applicable. |
short. | and games. |
|
| Fast search activated. | Deactivate speed search (page 87). |
| Display illumination | Switch off display illumination (page 68). |
| switched on. |
|
| Unintentional keystrokes | Switch on Auto key lock (page 84). |
| (illumination!). |
|
Charging error | Battery totally discharged. | 1) Plug in charger cable, battery is on charge. |
(charge icon not |
| 2) Charge icon appears after approx. 2 hours. |
displayed). |
| 3) Charge battery. |
| Temperature out of range: | Make sure the ambient temperature is right, wait for a |
| 5 °C to 45 °C. | while, then recharge. |
| Contact problem | Check power supply and connection to the phone. |
|
| Check battery contacts and telephone connection sock- |
|
| et, clean them if necessary, then insert battery again. |
| No mains voltage. | Use different mains power socket, check mains voltage. |
| Wrong charger. | Only use original Siemens accessories. |
| Battery faulty. | Replace battery. |