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| Questions & Answers | 117 | ||
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Problem | Poss. causes | Possible solution |
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Capacity problems | Phone memory full. | Delete files in the relevant areas. You can use the |
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with, for example, |
| memory assistant to delete specific files (page 81). |
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Games & More, |
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ringtones, pictures, |
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videos, SMS |
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archive. |
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No Internet access, | Profile not activated, profile | Activate or set browser profile. If necessary consult your |
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downloading not | settings wrong/incomplete. | service provider. |
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possible. |
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Message cannot | Service provider does not | Check with your service provider. |
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be sent. | support this service. |
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| Phone number for service | Set service centre (page 47). |
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| centre not set or incorrectly |
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| set. |
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| SIM card contract does not | Contact your service provider. |
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| support this service. |
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| Service centre too busy. | Repeat message. |
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| Recipient does not have a | Check. |
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| compatible phone. |
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EMS pictures are | Destination phone does not |
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not displayed on | support the EMS standard. |
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the destination |
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phone. |
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No Internet access | Incorrect browser profile set, | Check browser settings; contact your service provider if |
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possible. | or wrong or incomplete | necessary. |
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| settings. |
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PIN error/ | Three wrong entries. | Enter the PUK (MASTER PIN) supplied with the SIM |
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PIN2 error |
| card according to the instructions. If the PUK (MASTER | |||
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| PIN) has been lost, contact your service provider. |
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Phone code error. | Three wrong entries. | Contact Siemens Service (page 119). |
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Service provider | No authorisation for this | Contact your service provider. |
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code error. | service. |
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Too few/too many | Functions may have been | Check with your service provider. |
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menu entries. | added or deleted by the |
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| service provider via the |
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| SIM card. |
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