Appendix

Symptom

Possible cause and solutions

 

 

The LAN LED on a connected

No LAN connection

device does not light up.

ì Make sure the connected device is turned on.

 

ì Check whether the Ethernet cable is plugged in.

 

ì Check that you are using the right cable type

 

(CAT5) and that the cable is not too long (100m).

 

ì Check that the network card on the connected

 

device and the cables are not defective. If neces-

 

sary, replace a defective network card or cable.

 

ì Use the Windows device manager (My Computer

 

Properties) to check whether the network card is

 

functioning. If you see a red cross or a question

 

mark, the driver may not have been installed or

 

there is a resource conflict. Follow the Windows

 

instructions to remedy the problem.

 

 

You cannot connect to the

ì Check whether the Connect manually option is

Internet.

activated. If it is, connections cannot be opened

 

automatically.

 

ì Select Connect on demand or Always on.

 

Remember that this setting may lead to higher

 

costs if you are billed on the time used.

 

ì The connection may have been terminated manu-

 

ally with the Connect on demand option selected.

 

– Restore the connection again manually using the

 

Connect button or

 

– Restart the Gigaset SX763 WLAN dsl.

 

In both cases, the Connect on demand setting will

 

be active again.

 

ì Check whether the data entered for your Internet

 

connection matches what your Internet service

 

provider has specified.

 

 

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