Appendix

 

 

Symptom

Possible cause and solutions

 

 

You cannot open a connec-

u The wireless network adapter is not using the cor-

tion from a wireless device

rect SSID.

to the Gigaset SX763 WLAN

ì Change the SSID on the network adapter.

dsl.

u Either encryption has been activated on the Gigaset

 

 

SX763 WLAN dsl but not on the wireless network

 

adapter or it is using the wrong key.

 

ì Activate the desired encryption (WPA-PSK or WEP)

 

on the network adapter with the correct key.

 

If you do not know what the key is, you must re-

 

enter (page 79) the key via a PC connected via

 

cable to the Gigaset SX763 WLAN dsl and then

 

enter the new key on the network adapter.

 

Alternatively, you can reset the Gigaset SX763

 

WLAN dsl (page 21) and then reconfigure encryp-

 

tion.

 

Warning: Please bear in mind that this will return

 

all the configuration settings to the factory set-

 

tings.

 

 

The Gigaset SX763 WLAN

ì Make sure that TCP/IP has been installed and con-

dsl or other PCs cannot be

figured on all the PCs in the local network.

reached by a PC in the con-

ì Check that the IP addresses have been correctly

nected LAN using a ping

configured. In most cases you can use the DHCP

command.

function of the Gigaset SX763 WLAN dsl to assign

 

 

dynamic addresses to the PCs in the LAN. In this

 

case, you have to configure the TCP/IP settings of all

 

the PCs so that they obtain the IP address automat-

 

ically.

 

If you configure the IP addresses in the LAN manu-

 

ally, remember to use the subnet mask

 

255.255.255.x. This means that the first three

 

parts of the IP address on each PC and on the

 

Gigaset SX763 WLAN dsl have to be identical.

 

Check whether Ethernet is specified as the Internet

 

connection type if the PC is connected to the LAN4/

 

WAN port (page 55). If this type of connection is

 

specified, only an external modem can be con-

 

nected to the LAN4/WAN port. Change the connec-

 

tion type or select a new LAN connection for the PC.

 

 

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