Appendix

Symptom

Possible cause and solutions

 

 

No connection to the config-

ì Use the ping command to check whether you can

uration environment of the

establish a network connection to the Gigaset

Gigaset SX763 WLAN dsl.

SX763 WLAN dsl.

 

ì Check the network cable between the PC you want

 

to use to administer the device and the Gigaset

 

SX763 WLAN dsl.

 

ì If the PC you want to use is in the router's local net-

 

work, make sure that you are using the correct IP

 

address administration (see above).

 

ì If the PC you want to use for managing the device

 

is not in the router's local area network, it must be

 

authorised for remote management.

 

 

You cannot conduct VoIP tel-

ì The phone or the Gigaset SX763 WLAN dsl is not

ephone calls.

connected properly to the DSL port. Check the

 

cabling and the ports.

 

ì The access data for your VoIP phones is not entered

 

correctly. Check the access data.

 

ì You have not assigned the VoIP phone numbers to

 

the telephone port. Check the configuration of the

 

telephone ports and the extensions.

 

 

Password forgotten or lost.

ì Reset the Gigaset SX763 WLAN dsl (page 21).

 

Warning: Please bear in mind that this will return all

 

the configuration settings to the factory settings.

 

 

You cannot access a

ì Make sure that TCP/IP has been installed and con-

resource (drive or printer)

figured on all the PCs in the local network and that

on a different PC.

the PCs all belong to the same workgroup.

 

ì Check whether the resource has been released on

 

the PC in question and whether you have the nec-

 

essary access rights.

 

ì Printing: Check whether the printer has been set up

 

as a network printer.

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