![](/images/backgrounds/221962/221962-188159x1.png)
Troubleshooting
Check these questions first if you have problems with your phone:
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| Is your battery | The battery level indicator should |
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| charged? Do you | have at least one segment showing |
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| see 6in the | 7 |
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| display? | ( ). If it does not, recharge your |
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| Do you have a | If necessary, turn off your phone and |
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| valid SIM card | make sure that you have inserted a |
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| inserted in your | valid SIM card (see page 14). |
Troubleshooting |
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| phone? |
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| Does the | The signal strength indicator should | |||
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| handset have a | have at least one segment showing |
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| signal? Do you | (1). If it does not, move to an area |
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| see jin the | with a stronger signal to use your |
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| display? | phone. |
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| Is the earpiece | While on a call, press the top of the |
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| volume too low? | Skey. |
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| Is the other party | Your phone may be muted. Press |
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| unable to hear | UNMUTE (+) if necessary to unmute |
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| you? | the phone. |
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| Also, make sure that your phone’s |
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| microphone is not blocked by its |
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| carrying case or a sticker. |
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