Question

Answer

 

 

 

 

Has the phone

Dropping your phone, getting it wet,

 

 

 

 

 

 

been damaged,

or using a non-Siemens battery

 

 

 

 

dropped, or

charger can damage the phone. The

 

 

 

 

gotten wet?

phone’s limited warranty does not

 

 

 

 

 

cover liquid damage or damage

 

 

 

 

Was a

 

 

 

 

 

 

non-Siemens

caused from using non-Siemens

 

 

 

 

battery charger

accessories.

 

 

 

 

used?

 

 

 

 

 

 

 

The following refer to specific problems:

 

 

 

 

 

 

 

 

 

Problem

Solution

 

 

 

 

 

 

My phone was

Report a stolen phone to the police

 

 

 

 

 

 

stolen. To whom

and to your service provider (the

 

 

Troubleshooting

should I report

company that sends you your

 

 

I pressed the

Be sure to press and hold O(the

 

 

this?

monthly wireless service bill).

 

 

 

 

I forgot my

See page 44.

 

 

 

 

 

 

password.

 

 

 

 

 

 

 

end/power key,

end/power key) until the display

 

 

 

 

 

 

but nothing

appears and you hear an audible

 

 

 

 

happened.

alert (this could take a couple of

 

 

 

 

 

seconds). If nothing happens, check

 

 

 

 

 

 

 

 

 

 

 

 

 

that the battery is charged (see

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

page 16).

 

 

 

 

The display

The SIM card may be incorrectly

 

 

 

 

 

 

says:

inserted. Check the SIM card to make

 

 

 

 

Insert SIM Card or

sure that it is inserted properly (see

 

 

 

 

Check SIM Card

page 14).

 

 

 

 

even though I

Note: Be sure to turn your phone off

 

 

 

 

 

 

have inserted my

 

 

 

 

and then back on after you re-insert

 

 

 

 

 

 

SIM card in the

 

 

 

 

phone.

the SIM card.

 

 

 

 

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