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| The display | Call your service provider (the |
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| says: | company that sends you your |
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| SIM Blocked. How | monthly wireless service bill) to |
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| do I unblock my | obtain the PIN unblocking key (PUK) |
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| SIM card? | code. See page 145. |
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| The display | Enter the |
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| says: Enter | (1234), or the last four digits of your |
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| Unlock Code. How | phone number (see page 41). If this |
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| do I unlock my | fails, call your service provider (the |
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| phone? | company that sends you your |
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| monthly wireless service bill). |
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| My phone asks | The application you want is locked. If |
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| for an unlock | you own the phone but do not know |
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| code when I try | the unlock code, see page 44. |
Troubleshooting |
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| to open a |
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| feature. |
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| My phone does | If you see a or W in the display, |
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| not ring. | then the ringer is turned off. To |
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| change the ring style, see page 52. |
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| Also, the ringer may be set to Silent |
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| even though your phone is set to a |
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| ring alert profile. |
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| My phone rings | The ringer may be set to play a tone |
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| even though I | even though your phone is set to a |
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| selected the | silent alert profile. To change the ring |
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| Silent (or Vibrate) | style, see page 52. |
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| alert profile. |
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| I tried to place a | Your call did not reach the wireless |
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| call and heard an | system. You may have dialed the |
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| alternating high/ | number too soon after turning the |
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| low tone. | phone on. Wait until the display |
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| shows the name of your service |
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| provider before making a call. |
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