Problem

Solution

 

 

 

 

I cannot make/

Make sure that you have a phone

 

 

 

 

 

 

answer calls.

signal (see the “Signal Strength

 

 

 

 

 

Indicator” item on page 22). Avoid

 

 

 

 

 

electrical or radio interference, and

 

 

 

 

 

obstructions such as bridges, parking

 

 

 

 

 

garages, or tall buildings.

 

 

 

 

 

Your phone also may have the

 

 

 

 

 

Call Barring feature turned on. If you

 

 

 

 

 

know the unlock code, you can

 

 

 

 

 

change this setting in the security

 

 

 

 

 

menu

 

 

 

 

 

(M> Settings > Security).Also,

 

 

 

 

 

check to be sure your SIM card is

 

 

 

 

 

installed and working.

 

 

Troubleshooting

My phone has

Make sure you have a phone signal

 

 

 

 

poor reception

(see the “Signal Strength Indicator”

 

 

 

 

and drops calls.

item on page 22). Stay clear of any

 

 

 

 

 

obstructions such as bridges, parking

 

 

 

 

 

garages, or tall buildings.

 

 

 

 

The display

You are in an area where the network

 

 

 

 

 

 

says: Data Calls

does not support voice calls. You can

 

 

 

 

Only.

only make data calls until you move

 

 

 

 

 

to another network.

 

 

 

 

 

 

 

 

 

 

 

 

I cannot hear

While on a call, press the volume key

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

others on my

on the left side of your phone. Your

 

 

 

 

phone.

phone display should show the

 

 

 

 

 

volume increasing.

 

 

 

 

 

Also, make sure that your phone’s

 

 

 

 

 

earpiece is not blocked by its carrying

 

 

 

 

 

case.

 

 

 

 

I cannot open my

Before you can use text messages,

 

 

 

 

 

 

inbox.

you must set up the appropriate

 

 

 

 

 

inbox. See page 69.

 

 

 

 

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