MOON Calypso DVD Transport / Player

Service and Warranty

(U.S.A and Canada only)

Please take the time to complete and mail the warranty card supplied with Transport/Player. This card is necessary to activate your full warranty, as well information on new products and services. Alternatively, you may visit our website to the “warranty registration” section where you can register on-line.

your MOON Calypso DVD as allowing you to receive www.simaudio.com and go

If you experience a problem with your Calypso, contact your dealer first. Most often, problems are merely minor oversights that are easily solved, and this will save you both the time and the cost of shipping the Calypso back to us. If your dealer is not able to diagnose the problem, please feel free to contact our service department. If required, service must be performed by a Simaudio Ltd. authorized center such as your national distributor. In order to prevent any damage during transport, the Calypso must be packed with all of its original internal materials and shipped in the original box. Please keep your box and shipping materials.

MOON Calypso DVD Transport/Players are guaranteed against defective materials and workmanship for a period of TWO (2) years, parts and labor, to the original owner, with the exception of the DVD drive mechanism. The Philips DVD drive is guaranteed for ONE (1) year, parts and labor to the original owner. Upon receiving your registration card (either by mail or via our on-line warranty registration), this warranty is immediately upgraded to FIVE (5) years, parts and labor, with the exception of the Philips DVD drive which is guaranteed for one (1) year, parts and labor. Additionally, your Calypso must be purchased from an authorized MOON dealer to qualify for warranties. These warranties are voided in the case of accident, or if the unit was tampered with, somewhere other than at an authorized Simaudio service center. This warranty is valid only in Canada and USA. In other countries, the warranty conditions are defined and limited only by the local/national distributor.

Simaudio Ltd. limits its liability to the repair or replacement of the MOON Calypso DVD Transport / Player. Simaudio Ltd. cannot be held responsible for any damages caused to any other equipment, whatever the circumstances and/or causes arising thereof.

Canada

Simaudio Ltd.

USA Simaudio USA

 

95 Chemin Du Tremblay, Unit 3

100 Walnut Street, Door 13

 

Boucherville (Québec) J4B 7K4

Champlain, NY 12919

 

Tel.

(450) 449-2212

 

Fax

(450) 449-9947

E-mail: service@simaudio.com

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Service and Warranty

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Simaudio Calypso owner manual Service and Warranty, A and Canada only