64 | CHAPTER 5 – TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD
SYSTEM
System Status and Warning Lights
This section describes your SMART Board 600i4 or D600i4 interactive whiteboard
system’s three status and warning light regions and their patterns. Refer to these
tables to troubleshoot your interactive whiteboard, ECP or projector. If you’re unable
to restore the system to a normal operating state, record the behavior of the lights,
and then call your authorized SMART reseller.

ECP Power Button Status LED

The ECP’s main power button also functions as a status LED.
Interactive Whiteboard Indicators and Controls
Your SMART Board 600 or D600 series interactive whiteboard includes the following
indicators and controls:
• An LED Ready light
• Pen tray buttons, LEDs and sensors
• The controller module’s reset button
For more information about your interactive whiteboard’s indicators and controls,
and to resolve common issues, see the SMART Board 600 and D600 Series
Interactive Whiteboard Installation and User’s Guide.
ECP Status
LED Status
Off The projector system isn’t receiving power. Confirm that the
projector is on, and that the power cable is connected.
Confirm that your power supply is on and active. At the projector,
check your power cable and the ECP’s 4-pin powered-mini-DIN
connection. At the ECP, check the DB15 connector. If nothing
changes after you check your connectors and power supply, call
your authorized SMART reseller.
Solid amber The projector is receiving power but is turned off.
Flashing green The projector is receiving power and is turning on.
Solid green The projector is on, and the ECP is receiving power and is
communicating with the projector.
Flashing
amber
Your interactive whiteboard system is about to turn off.