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About
The following screen displays the version information.
Troubleshooting
Common Installation Problems
Problems are often caused by conflicts with other devices installed in the same computer, or software that has been configured incorrectly. If you encounter a problem with the EZ Connect TURBO 11/22 Mbps
•If your computer cannot find the EZ Connect TURBO Wireless Card, or the network driver does not install correctly, check the following items before contacting SMC Technical Support
•Make sure the card is securely seated in the PCMCIA or PCI slot. Check for any hardware problems, such as physical damage to the card.
•Try the card in another PCMCIA or PCI slot. If this fails, test the card in a completely different system or try using a second EZ Connect TURBO Wireless Card in that particular slot.
•Check for resource conflicts
•Make sure your computer is using the latest BIOS available. Contact the manufacturer of the laptop, motherboard for information on updating the BIOS (e.g. – Dell, Toshiba, etc)
•If there are other network cards in the computer, they may be causing conflicts. Remove all other cards from the computer and test the EZ Connect TURBO Wireless Card separately.
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