Sonic Alert B31540-02 manual Configuring Oracle Applications InterConnect

Defining XML Gateway Profile Values	3-3
Defining UTL_FILE_DIR Parameters	3-3
Defining XML Standards	3-4
Defining a Hub	3-4
Defining Hub Users	3-4
Defining Transactions	3-5
Internal and External Transactions in XML Gateway	3-5
Transactions Enabled for TBI	3-9
Defining Trading Partners	3-10
Setting Up Oracle Collaboration History	3-10
Defining Collaboration History Profile Values	3-11
Defining Lookup Values for Collaboration	3-11
Setting Up Collaboration Events	3-12
Setting up the Final Collaboration Event	3-12
Checking Status of Agent Listeners	3-13
Setting Up Bill Summary UI	3-13
Defining Bill Summary UI Profile Options	3-13
Providing Access and Enabling the Bill Summary UI	3-14
Personalizing Oracle Contact Center for TBI	3-15
Accessing the Bill Summary UI from Oracle Contact Center	3-16
Loading Bill Summary Data	3-16
Integration with Order Management Workflow Processes	3-16
Integrating Workflow Process for Publishing Account Information	3-16
Integrating Workflow Process for Publishing Sales Order Information	3-17
Defining Sales Order Line Profile Option	3-18
Creating the Workflow Function	3-19
Integrating Workflow Process for Publishing Group Sales Order Information	3-19
Setting Up and Running the Item Publish Concurrent Program	3-19
Item Batch Export Profile Values	3-20
Submitting the Item Publish Request	3-21
Subscribing to Account Update Events	3-21
Supported Events	3-22
Configuring the Middleware	3-23

AConfiguring Oracle Applications InterConnect

Oracle Applications InterConnect Overview	A-1
Setting Up OAI Hub	A-2
Setting up OAI Adapter for Advanced Queues	A-3
Dropping the Hub Schema	A-4
Importing OAI Maps to the Repository	A-5

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