Problem | Possible Remedies |
Dark, poor or no picture | ❏ Adjust the Picture Mode option in the Picture setting (see page 49). |
(screen lit), good sound | ❏ Adjust the Brightness option in the Picture setting (see page 50). |
| ❏ Check the antenna/cable connections. |
|
|
No color/dark picture/color is | ❏ Adjust the Color option in the Picture setting (see page 50). |
not correct |
|
Only snow and noise appear on the screen
❏Check the antenna/cable connections.
❏Try another channel; it could be station trouble.
❏Press ANT to change the input mode (see page 33).
Dotted lines or stripes | ❏ Adjust the antenna. |
| ❏ Move the TV away from noise sources such as cars, neon signs, or hair dryers. |
|
|
Double images | ❏ Using a highly directional outdoor antenna or a cable may solve the problem. |
|
|
“Black box” on screen | ❏ You have selected a text option in the Setup setting and no text is available. (See |
| page 60 to reset Setup selections.) To turn off this feature, set the Caption Vision |
| option to Off. If you were trying to select closed captioning, select CC1 instead of |
| Text |
|
|
Black bands appear at the top | ❏ Some |
and bottom of the screen | (this is especially common with theatrical releases). Your TV will show these |
| programs with black bands at the top and bottom of the screen. For more details, |
| check the documentation that came with your DVD (or contact your program |
| provider). |
Certain programs on DVD or other digital sources display a loss of detail, especially during
❏The compression used by certain digital broadcasts and DVDs may cause your TV’s screen to display less detail than usual, or cause artifacts (small blocks or dots, pixelations) to appear on your screen. This is due to your TV’s large screen and ability to show very fine detail, and is normal for certain digitally recorded programs. Adjust the reality/clarity in the DRC Palette setting (see page 51) to optimize the picture while viewing these sources.
Sound
Problem | Possible Remedies |
Good picture, no sound | ❏ Press MUTING so that Muting disappears from the screen (see page 34). |
| ❏ Make sure the Speaker option is set to On in the Sound setting (see page 53). |
| ❏ Make sure the MTS option is set to Stereo or Mono (see page 53). |
| ❏ When the HDMI IN input is in use, surround sound, such as |
| cannot be input. Change the sound setting for the external input device to Linear |
| PCM. |
|
|
Audio noise | ❏ Make sure that the antenna is connected with |
| ❏ Keep the antenna cable away from other connecting cords. |
| ❏ To avoid TV interference, make sure to use an undamaged antenna cable. |
|
|
Cannot gain enough volume | ❏ Increase the volume of the cable box using the cable box’s remote control. Then |
when using a cable box | press TV(FUNCTION) once (the TV indicator lights up) and adjust the TV’s |
| volume. |
|
|
Sound seems weak or | ❏ The TV’s audio might be set to Auto SAP or Mono, when it might be better set to |
insufficient | Stereo. In the Sound setting (see page 53), set the MTS setting to Stereo. If |
| already set to Stereo, switch to Mono (which may reduce background noise |
| during weak stereo broadcasts). |
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