Problem

Possible Remedies

Cannot raise the volume on external speakers

If the Speaker option is set to Off and the Audio Out option is set to Fixed (in order to output the sound to your audio system), use your audio receiver to adjust the sound (see page 53). Or, to use the TV remote control, set the Audio Out option to Variable.

To turn on the TV speakers, set the Speaker option to On (see page 53).

No audio for HDMI

Confirm DVD player, set-top-box audio settings. Select 2 channel LPCM audio.

 

 

Channels

Problem

Possible Remedies

Cannot receive upper channels

Press ANT to select the VHF/UHF/CABLE input (see page 33).

(UHF) when using an antenna

Use Auto Program in the Channel setting to add receivable channels that are not

 

presently in the TV’s memory (see page 56).

 

 

Cannot receive any channels

Use Auto Program in the Channel setting to add receivable channels that are not

when using cable TV

presently in the TV’s memory (see page 56).

 

Press ANT to select the CABLE input (see page 33).

 

 

Cannot receive or select

Use Auto Program in the Channel setting to add receivable channels that are not

channels

presently in TV memory (see page 56).

 

 

General

Problem

Possible Remedies

How to reset TV to factory

Turn on the TV. While holding down the M button on the remote control, press the

settings

 

POWER button on the TV. Release the POWER button then release the M button.

 

 

The TV will turn itself off, then back on again with Initial Setup.

 

 

WARNING: This operation will clear all of your customized settings including

 

 

Parental Lock setting.

 

 

 

How to restore Picture settings

Select Reset setting option while in the Picture setting (see page 49).

to factory settings

 

 

 

 

 

How to restore Sound settings

Select Reset setting option while in the Sound setting (see page 52).

to factory settings

 

 

 

 

 

Cannot cycle through the other

Be sure that the Label Video Inputs option is not set to Skip (see page 60).

video equipment connected to

 

 

the TV

 

 

 

 

 

Cannot operate the setting

If a setting option appears in gray, this indicates that the setting option is not available.

 

 

 

Lost password

On the password screen (see page 57), enter the following master password: 4357.

 

 

The master password clears your previous password; it cannot be used to

 

 

temporarily unblock channels.

 

 

 

TIMER LED on front panel is

When lit, indicates that the timer is set (see page 62). When the timer is set, this

lit

 

LED will remain lit even when the TV is turned off.

 

 

 

LAMP LED blinks in red

Replace the lamp (see page 66).

 

 

Digital cable box does not work

If you are connecting a VCR and digital cable box using a splitter, as described on

 

 

page 26, you must use a special bi-directional splitter that is designed to work with

 

 

your digital cable box. Contact your cable provider for details.

 

 

 

(Continued)

Information Other

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