Additional Information
TroubleshootingIf you experience any of the following difficulties while using the receiver, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.
PowerThe power is not turned on.
•Check that the AC power cord is connected securely.
PictureThere is no picture.
•The video connecting cords are not connected securely.
•The video connecting cords are damaged.
•The receiver is not connected to the correct TV input jack (page 19).
•The video input on the TV is not set so that you can view pictures from the receiver.
•You have set “COMPONENT OUT” in “SCREEN SETUP” to “PROGRESSIVE” even though your TV cannot accept the signal in progressive format. In this case, press and hold x and . simultaneously for a few seconds. The “COMPONENT OUT” setting returns to “INTERLACE.”
•Even if your TV is compatible with progressive format (480p) signals, the image may be affected when you set “COMPONENT OUT” to “PROGRESSIVE.” In this case, set “COMPONENT OUT” to “INTERLACE.”
Picture noise appears.
•The disc is dirty or flawed.
•If the picture output from your receiver goes through your VCR to get to your TV, the copy- protection signal applied to some DVD programs could affect picture quality. If you still experience problems even when you connect your receiver directly to your TV, try connecting your receiver to your TV’s S video input (page 19).
Even though you set the aspect ratio in “TV TYPE” of “SCREEN SETUP,” the picture does not fill the screen.
• The aspect ratio on the disc is fixed.
74US
The picture is black and white.
•Depending on the TV, the picture on the screen becomes black and white when you play a disc recorded in the NTSC color system.
SoundThere is no sound.
•The speaker cord is not connected securely.
•Check the speaker settings (pages 22, 70).
•The connecting cord is damaged. Replace it with a new one.
•Press MUTING on the remote if “MUTING ON” is displayed in the front panel display.
•The receiver is in pause mode or in
•Fast forward or fast reverse is performed. Press H to return to normal play mode.
•Select “DEC. PRI.” from AMP MENU and set “AUTO” when playing
The left and right sounds are unbalanced or reversed.
•Check that the speakers and components are connected correctly and securely.
•Adjust the balance parameter in the BALANCE menu (page 72).
There is no sound from the subwoofer.
•Check the speaker connections and settings (pages 15, 70).
•Set the sound field to “AUTO FORMAT DIRECT AUTO” (page 44).
Severe hum or noise is heard.
•Check that the speakers and components are connected securely.
•Check that the connecting cords are away from a transformer or motor, and at least 3 metres (10 feet) away from your TV set or a fluorescent light.
•Move your TV away from the audio components.
•The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
•Select “DEC. PRI.” from AMP MENU and set “AUTO” when playing
•Clean the disc.
When CD (PCM signal) playback starts, sound is not output initially.
•Select “DEC. PRI.” from AMP MENU and set “PCM” (page 49).