Symptom | Check these items |
Picture is ghosting | • Eliminate the use of video cable extensions and/or video switch boxes. |
| • Check that all plugs are firmly seated in their sockets. |
|
|
Picture is not centered or sized | • Adjust the size or centering (page 10). Note that some video modes do not fill the screen |
properly | to the edges. |
|
|
Edges of the image are curved | • Select PIN/PIN BALANCE, KEY/KEYBALANCE, or ROTATION, and adjust the |
| picture’s shape and rotation (page 10, 11). |
|
|
Wavy or elliptical pattern (moire) | • Select CANCEL MOIRE and adjust the moire cancellation effect (page 12). |
is visible | xProblems caused by the connected computer or other equipment |
| |
| • Change your desktop pattern. |
|
|
Color is not uniform | • Degauss the monitor* (page 12). If you place equipment that generates a magnetic field, |
| such as a speaker, near the monitor, or if you change the direction the monitor faces, color |
| may lose uniformity. |
|
|
White does not look white | • Adjust the color temperature (page 11). |
|
|
A hum is heard right after the | • This is the sound of the |
power is turned on | automatically degaussed for five seconds. |
|
|
*If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a malfunction.
Displaying this monitor’s name, serial number, and date of manufacture (INFORMATION)
1Press the center of the control button.
The main MENU appears on the screen.
2Move the control button m/M to highlight 
LANGUAGE/INFORMATION and press the center of the control button again.
The LANGUAGE/INFORMATION menu appears on the screen.
3Move the control button m/M to select 
(INFORMATION).
This monitor’s information box appears on the screen.
If the problem persists, call your authorized Sony dealer and give the following information.
• Model name:
• Serial number
• Name and specifications of your computer and graphics board. | US |
|
Example
LANGUAGE / INFORMAT I ON
MODE L : CPD - E 1 0 0
SER I A L : 1 2 3 4 5 6 7 8
MANUF ACTURED : 2 0 0 0 - 5 2
SE L ECT | EX I T |
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