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010COV.book Page 30 Friday, July 23, 2010 4:10 PM

If trouble occurs

Symptom

Check item

Cause/Solutions

Some images are

• Are the images displayed in

c If the image is displayed in the index view

not displayed.

 

the index view?

but cannot be displayed as single image,

 

• Does the mark displayed

the image file may be damaged even

 

 

below appear in the index

though its thumbnail preview data is fine.

 

 

view?

c If a mark is displayed, the thumbnail data

 

 

 

 

 

 

 

 

or image itself cannot be opened.

 

 

 

 

 

 

 

 

c A file that is not compatible with DCF

 

 

 

 

 

 

 

 

may not be displayed with the photo

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

frame, even if it can be displayed with a

 

 

 

 

 

 

 

 

computer.

 

 

 

 

 

 

 

 

 

 

• Are there more than 4,999

c The photo frame can play, save, delete, or

 

 

images in the internal

otherwise handle up to 4,999 image files.

 

 

memory or in the memory

 

 

 

card?

 

 

 

 

 

 

 

 

 

 

 

• Did you rename the file with

c If you named or renamed the file on your

 

 

a computer or other device?

computer and the file name includes

 

 

 

 

 

 

 

 

characters other than alphanumeric

 

 

 

 

 

 

 

 

characters, the image may not be able to

 

 

 

 

 

 

 

 

be displayed on the photo frame.

 

 

 

 

 

 

 

 

 

 

• Is there a folder with more

c The photo frame cannot display images

 

 

than 8 levels in its hierarchy

saved in a folder that is more than 8 levels

 

 

on the memory card?

deep.

 

 

 

 

 

 

 

 

 

A video file is not

• Does the mark displayed

c If the mark shown on the left is displayed,

played.

 

below appear in the index or

the video file may not supported by the

 

 

single view display?

photo frame. For video files that cannot be

 

 

 

 

 

 

 

 

played, see “Playing a video file (DPF-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

D1020/D820/D720 only)” (page 18).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fast forward/

 

 

 

 

c Fast forward/backward playback of some

backward

 

 

 

 

 

 

 

video files may not be available with the

playback is not

 

 

 

 

 

 

 

photo frame.

available.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cannot save an

• Did you save images from a

c If you do not make a folder, you can only

image.

 

computer to the internal

save up to 512 images. In addition, the

 

 

memory without making a

number of images may be reduced

 

 

folder in the internal

depending on the file name length or

 

 

memory?

character type. When you save images in

 

 

 

 

 

 

 

 

the internal memory from a computer, be

 

 

 

 

 

 

 

 

sure to make a folder in the internal

 

 

 

 

 

 

 

 

memory and save the images in this

 

 

 

 

 

 

 

 

folder.

 

 

 

 

 

 

 

 

 

30 GB

DPF-D1020/D1010/D820/D810/D720/D710/D700 4-259-440-11(1)

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Sony D810 DPF-D720 operating instructions If trouble occurs, 30 GB, Symptom Check item Cause/Solutions