Additional Information

Troubleshooting

If you experience any of the following difficulties while using the system, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.

PowerThe power is not turned on.•Check that the AC power cord (mains lead) is connected securely.The STANDBY indicator flashes.Immediately unplug the power cord and check the following items.•Are the + and – speaker cords short-circuited?•Are you using only the specified speakers?•Is anything blocking the ventilation holes on the top of the system?•Is the subwoofer connected incorrectly?

After checking the above items and fixing any problems, connect the power cord again and turn on the system. If the indicator still flashes, or if the cause of the problem cannot be found even after checking all the above items, consult your nearest Sony dealer.

The POWER/ON LINE indicator does not turn on.

•The + and – speaker cords are short-circuited. In this case, disconnect the AC power cord (mains lead) of the surround speaker (L) from the wall outlet (mains), reconnect, and then turn the surround speaker (L) on.

PictureThere is no picture.•The SCART (EURO AV) cord is not connected securely.•The SCART (EURO AV) cord is damaged.•The system is not connected to the correct t EURO AV INPUT jack (page 21).

•The video input on the TV is not set so that you can view pictures from the system.

•Check the output method on your system (page 81).
Picture noise appears.• The disc is dirty or flawed.

Even though you set the aspect ratio in [TV TYPE] of [SCREEN SETUP], the picture does not fill the screen.

• The aspect ratio on the disc is fixed.

Sound

There is no sound.•The speaker cord is not connected securely.

•Press MUTING on the remote if “MUTING ON” is displayed in the front panel display.

•The system is in pause mode or in Slow-motion Play mode. Press H to return to normal play mode.

•Fast forward or fast reverse is performed. Press H to return to normal play mode.

• Check the speaker settings (pages 32, 83).
The left and right sounds are unbalanced or

Additional

• Adjust the balance parameter in the [BALANCE]
reversed.

 

• Check that the speakers and components are

 

connected correctly and securely.

 

menu (page 85).

Information

• Check the speaker connections and settings (pages
• Make sure the SL SR REV setting in the AMP

 

menu is appropriate (page 24).

 

There is no sound from the subwoofer.

 

32, 83).

 

• Set the sound field to “AUTO FORMAT DIRECT

 

AUTO” (page 54).

 

Severe hum or noise is heard.

•Check that the speakers and components are connected securely.

•Check that the connecting cords are away from a transformer or motor, and at least

3 meters away from your TV set or a fluorescent light.

•Move your TV away from the audio components.

•The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.

•Clean the disc.

The sound loses stereo effect when you play a VIDEO CD, a CD, or an MP3.

•Set [AUDIO] to [STEREO] in the Control Menu display (page 52).

•Make sure the system is connected appropriately.

continued

89GB