Types of trouble and corrective action

During recording

Symptom

Cause and/or Corrective Actions

Pressing START/STOP or PHOTO

• The mode dial is set to

(Play/Edit).

does not record movies/still

c Set it to

 

 

 

(Movie) or

(Still). (pages 29, 35)

 

 

 

images.

• The disc has run out of space.

cUse a new disc or format the disc (DVD-RW only, page 74)

•The disc has been finalized.

cUnfinalize the disc (DVD-RW only) or use a new disc. (page 72)

•Shooting by swapping movies and still images frequently reduces the remaining capacity of the disc and may prevent you from shooting movies.

The power goes off.

• Your camcorder powered by the battery pack turns off for

 

more than five minutes with no operations performed.

 

c Press the POWER button for a few seconds.

 

c Set [A. SHUT OFF] to [NEVER] in

(SETUP MENU)

 

in the SETUP display. (page 115)

 

 

• The battery pack is exhausted or nearly exhausted.

 

c Install a charged battery pack. (page 15)

SteadyShot does not work.

• [STEADYSHOT] is set to [OFF] in

(CAMERA SET) in

 

the SETUP display.

 

 

c Set it to [ON]. (page 112)

 

Autofocus does not work.

• The setting is set to manual focus.

 

 

c Press FOCUS to set the autofocus. (page 52)

 

• Shooting conditions are not suitable for autofocus.

 

c Adjust the focus manually. (page 52)

A vertical band appears when you

• The contrast between the subject and background is too

shoot a subject such as lights or a

high. This is not a malfunction.

candle flame against a dark

 

background.

 

A vertical band appears when you

• This is not a malfunction.

shoot a very bright subject.

 

Some tiny white, red, blue or green

• Super NightShot Plus or Color Slow Shutter is activated.

spots appear on the display.

This is not a malfunction.

Troubleshooting

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