Self-diagnosis display

Your camcorder has a self-diagnosis display function.

This function displays the current state of your camcorder as a 5-digit code (a combination of a letter and figures), on the LCD display or in the viewfinder. If a 5-digit code is displayed, check the following list of codes. The last two digits (indicated by ss) differ depending on the state of your camcorder.

LCD display or viewfinder

C:21:00

Self-diagnosis display

•C:ss:ss

You can service your camcorder yourself.

•E:ss:ss

Contact your Sony dealer or local authorized Sony service facility.

Five-digit display

Cause and/or Corrective Actions

C:04:ss

• You are using a battery pack that is not an

 

“InfoLITHIUM” battery pack.

 

c Use an “InfoLITHIUM” battery pack. (pages 16, 130)

C:13:ss

• The disc is faulty.

 

c Use a compatible disc with your camcorder. (page 6)

C:21:ss

• Moisture condensation has occurred.

 

c Turn off your camcorder and leave your camcorder for

 

at least an hour to acclimatize it. (page 132)

C:31:ss

• A malfunction that you can service yourself other than

C:32:ss

those above has occurred.

 

c Remove the disc and insert it again, then operate your

 

camcorder again.

 

c Disconnect the power cord of the AC adaptor or remove

 

the battery pack. After reconnecting/reinstalling the

 

power supply, operate your camcorder.

E:20:ss

• A malfunction that you cannot service has occurred.

E:61:ss

c Contact your Sony dealer or local authorized Sony

E:62:ss

service facility and inform them of the 5-digit code.

E:93:ss

(example: E:61:10)

E:94:ss

 

If you are unable to rectify the problem even if you try the suggested corrective actions a few times, contact your Sony dealer or local authorized Sony service facility.

Troubleshooting

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