Troubleshooting

Troubleshooting

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem

Overall operations

persists, remove the power source and contact your Sony dealer.

If “C:ss:ss” is displayed on the LCD screen or the viewfinder, the self-diagnosis display function is activated. See page 119 for details.

Symptom

Cause and/or Corrective Actions

 

 

The power does not turn on.

• The battery pack is discharged, running low, or not attached to the

 

camcorder.

 

cAttach a charged battery pack to the camcorder. (p. 14)

 

cUse the AC Adaptor to connect to the wall socket. (p. 17)

The camcorder does not operate even cDisconnect the AC Adaptor from the wall socket or remove the battery

when the power is set to on.

pack, then reconnect it after about 1 minute. If the functions still do not

 

work, press the RESET button using a sharp-pointed object. (If you press

 

the RESET button, all settings including the clock setting are reset,

 

except Personal Menu items.)

A clattering noise is heard when the

• This is because some lens functions on your camcorder use a linear

camcorder is handled with the

mechanism. This is not a malfunction.

POWER switch set to OFF (CHG) or

 

 

 

 

in the PLAY/EDIT mode.

 

 

 

 

 

 

 

 

 

The supplied Remote Commander

cSet [REMOTE CTRL] on the

 

 

(STANDARD SET) menu to [ON].

does not function.

(p. 85)

 

 

 

 

 

cInsert a battery into the battery holder with the + – polarities correctly matching the + – marks. If this still does not solve the problem, insert a new battery since the battery is dead. (p. 139)

cRemove any obstructions between the Remote Commander and the remote sensor.

The camcorder gets warm.

• This is because the power has been turned on for a long time. This is not

 

a malfunction.

Troubleshooting

Troubleshooting 111