Types of trouble and their solutions

Symptom

Cause and/or Corrective Actions

No function works though the power is on.

•Disconnect the AC power adaptor from a wall socket or remove the battery, then reconnect it in about 1 minute. Turn the power on.

If the functions still do not work, press the RESET button using a sharp-pointed object. (If you press the RESET button, all the settings including the date and time return to the default)

(p. 249).

While charging the battery pack, the

• Charging is completed.

CHARGE lamp does not light up.

• The battery pack is not properly installed.

 

c Install it properly (p. 18).

You cannot charge the battery pack. • The POWER switch is not set to OFF (CHARGE).

cSet it to OFF (CHARGE).

While charging the battery pack, the CHARGE lamp flashes.

•The battery pack is not properly installed. c Install it properly (P. 18).

•Something is wrong with the battery pack.

cPlease contact your Sony dealer or local authorized Sony service facility.

The buttons do not appear on the touch panel.

•The DISPLAY/TOUCH PANEL button is pressed. c Press the LCD screen lightly.

c Press the DISPLAY/TOUCH PANEL button on your camcorder or DISPLAY button on the Remote Commander (p. 48).

The buttons on the LCD screen do not work.

cAdjust the screen (CALIBRATION) (p. 237).

The indicators appear mirror-

• The mirror mode is activated.

reversed in the viewfinder or on the

This is not a malfunction.

TV screen.

 

Image data cannot be transferred by • The USB cable was connected before installation of the USB

the USB connection.

driver was completed.

 

c Uninstall the incorrect USB driver and re-install the USB

 

driver (p. 191).

The cassette cannot be removed even if the cassette lid is open.

•Moisture condensation has started to condense in your camcorder (p. 234).

212