Types of trouble and how to correct trouble

Symptom

Cause and/or Corrective Actions

The picture does not appear in the

• The LCD panel is open.

viewfinder.

c Close the LCD panel (p. 28).

A vertical band appears when you

• The contrast between the subject and background is too

shoot a subject such as lights or a

high. This is not a malfunction.

candle flame against a dark

 

background.

 

A vertical band appears when you

• This is not a malfunction.

shoot a very bright subject.

 

 

 

Some tiny white, red, blue or green

• Slow shutter, Super NightShot or Color Slow Shutter is

spots appear on the screen.

activated. This is not a malfunction.

An unknown picture is displayed on • If 10 minutes elapse after you set the POWER switch to

the screen.

CAMERA or DEMO MODE is set to ON in the menu

 

settings without a cassette and a “Memory Stick” inserted,

 

your camcorder automatically starts the demonstration.

 

c Insert a cassette or a “Memory Stick” and the

 

demonstration stops.

 

You can also cancel DEMO MODE (p. 207).

The picture is recorded in incorrect or

• NIGHTSHOT is set to ON.

unnatural colors.

c Set it to OFF (p. 34).

The picture appears too bright, and • NIGHTSHOT is set to ON in a bright place.

the subject does not appear on the

c Set it to OFF (p. 34).

screen.

• The backlight is active.

 

c Set it off (p. 34).

The click of the shutter does not

• BEEP is set to OFF in the menu settings.

sound.

c Set it to MELODY or NORMAL (p. 208).

Black bands appear when you

• Set the STEADYSHOT in the menu settings to OFF

record TV or computer screen.

(p. 201).

An external flash (optional) does not • The power of the external flash is off or the power supply

work.

is not installed.

 

c Turn on the external flash or install the power supply.

 

• Two or more external flashes (optional) are attached.

 

c Only one external flash (optional) can be attached.

 

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Troubleshooting

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