Troubleshooting

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. If “C:ss:ss” appears on the LCD screen or in the viewfinder, the self-diagnosis display function has worked. See page 116.

In the recording mode

Symptom

Cause and/or Corrective Actions

START/STOP does not operate.

• The POWER switch is set to VTR.

 

c Set it to CAMERA. (p. 15)

 

• The POWER switch is set to OFF.

 

c Set the POWER switch to CAMERA. (p. 15)

 

• The tape has run out.

 

c Rewind the tape or insert a new one. (p. 14, 25)

 

• The write-protect tab is set to expose the red mark.

 

c Use a new tape or slide the tab. (p. 14)

 

• The tape is stuck to the drum (moisture condensation).

 

c Remove the cassette and leave your camcorder for at

 

least 1 hour to acclimatize. (p. 120)

Recording stops in a few seconds.

• START/STOP MODE is set to 5SEC or .

 

c Set it to

. (p. 20)

The power goes off.

• While being operated in the CAMERA mode, your

 

camcorder has been in the standby mode for more than 5

 

minutes.

 

 

c Set the POWER switch to OFF and then to CAMERA

 

again. (p. 15)

 

The image on the viewfinder screen • The viewfinder lens is not adjusted.

is not clear.

c Adjust the viewfinder lens. (p. 18)

The SteadyShot function does not

• STEADYSHOT is set to OFF in the MENU settings.

work.

c Set it to ON. (p. 72)

The autofocusing function does not

• FOCUS is set to MANUAL.

work.

c Set it to AUTO. (p. 45)

 

• Shooting conditions are not suitable for autofocus.

 

c Set FOCUS to MANUAL to focus manually. (p. 45)

The fader function does not work.

• START/STOP MODE is set to 5SEC or .

 

c Set it to

. (p. 20)

 

• The digital effect function is working.

 

c Cancel it. (p. 39)

The x indicator flashes in the

• The video heads may be dirty.

viewfinder or on the LCD screen.

c Clean the heads using the Sony DVM12CL cleaning

 

cassette (not supplied). (p. 121)

The picture does not appear in the

• The LCD panel is open.

viewfinder.

c Close the LCD panel. (p. 17)

(continued on the following page)

Information Additional

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